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Our policies and procedures

Policies and procedures for the conduct of departmental business

We publish information on policy and practice, in relation to licences and agreements, with an explanation of these may be viewed here.

You may also view the following internal Ordnance Survey policies:

Policies and procedures for the provision of services

Our procurement guide, tendering and how we work with suppliers may be viewed here.

Our basic scale revision policy is the criteria we apply when determining how quickly different areas and new features of the built environment are surveyed or re-surveyed.

Policies and procedures for the recruitment and employment of staff

You are able to view our recruitment process here. From this page you can access additional information: the application process and any current vacancies.

Ordnance Survey is committed to promoting equality in all our practices. You may view our Equality Scheme.

Customer service

You may view our customer service standards.

Records Management and personal data policies

Ordnance Survey has its own data protection policy and Information Charter (PDF).

Charging regimes and policies

We publish our FOI fees policy and detail charges for disbursements under EIR.

Legislation and regulations

Please click on the following links to locate the appropriate legislation and regulatory information:

Search Freedom of Information requests

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