Claims

Claims processing

Ordnance Survey’s extensive portfolio of geographic data is key to improving your claims management process.

Combining your own historic claims experience and third party information with our location data can give you a greater insight into individual claims. This enables you to confidently check for anomalies and assess whether to settle, investigate further or repudiate. The ability to drill down to an individual address level in the data enables the identification of claims and policies at a precise location and provides greater insight to reduce your claims leakage.

A swift, efficient claims process based on individual circumstances can help to increase customer satisfaction and loyalty. Enhancing new or existing claims management solutions with location information can significantly accelerate the evaluation, investigation and settlement of claims.    
  
Benefits to your business can include:

• Reduced claims costs
• Swifter claims processing and settlement
• Reduced claims leakage and secondary losses
• Improved loss ratio by repudiating fraudulent claims
• A more competitive service
• Improved customer satisfaction and loyalty
• Reflect claims history in the rating and pricing process.

See also: resource management.