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Pricing and ordering

Pricing

If you are a new customer and would like a price for a product prior to placing an order, please complete our Digital products quotation form. Existing customers with an online ordering service login can obtain a quotation via the online ordering service.

Please note; minimum charges apply to orders placed, this charge may vary depending on the product ordered. For further information and a comprehensive list of prices that apply to our data products please see our

Business portfolio price list.

Ordering

Our products are available for supply under the Framework Contract (Direct Customers). This is an umbrella document that defines the relationship between you, the customer, and Ordnance Survey. It sets out the general rights and obligations between us. You will only need to sign or agree to this document once and it will then cover you for your future data orders. You will also need to either sign the Data Contract terms for any product not available through our online ordering service, or in the case of products available through our online ordering service a Data Contract is created when we send you an online order confirmation. The combination of the Data Contract and Framework Contract (Direct Customers) constitutes your contract for this product.

Delivery

Once your order has been processed, we will deliver your data either on a CD or DVD (depending on the size of data files). Or you may be able to download it directly. You may also wish to consider having your data supplied online using OS OnDemand, which delivers our mapping over the web directly to your organisation (only applies to certain products and separate charges apply).

Public Sector Mapping Agreement (PSMA) and One Scotland Mapping Agreement (OSMA) customers should log-in to their members area and refer to the Products Section to order data available under their Agreements.

Online ordering service

Our products are available to order through our online ordering service, with the exception of ADDRESS-POINT and Points of interest.  Please go to bottom of page or click here to order these.

Existing customer

If you are already licensed under the Framework Contract (Direct Customers) and have registered for our online ordering service, please Log-in to place your order for products available through this service.

If you have yet to register for our online ordering service, please Register here.

 

New customer

To order a product through our online ordering service you will need to:

Complete and return our:

Framework Contract (Direct Customers) acceptance form confirming that you have read and accepted the terms and conditions;

Credit application form – this enables us to set up an account for you so we can process your order; and

Register for our online ordering service.

Completed documentation should be sent to our general enquiries helpdesk. Please contact 08456 05 05 05 if you require any assistance.

Once we have processed your forms we will contact you to confirm that your account has been set up. You will then be able to log-in to our online ordering service and place your first order.

Products

The following digital data products can be ordered through our online ordering service

Vector data

AddressBase®*

AddressBase® Plus*

AddressBase® Premium*

Code-Point®

Code-Point® with polygons

OS MasterMap® Address Layer*

OS MasterMap® Address Layer 2*

OS MasterMap® Imagery Layer 

OS MasterMap® Integrated Transport Network™ Layer

OS MasterMap® Integrated Transport Network Layer™ – Urban Paths Theme

OS MasterMap® Topography Layer

OS VectorMap® Local

Land-Form PROFILE®

Raster data

1:10 000 Scale Raster

1:25 000 Scale Colour Raster

1:50 000 Scale Colour Raster

OS VectorMap® Local Black and White Raster

OS VectorMap® Local Colour Raster

OS VectorMap® Local Colour Raster - Backdrop

Products not available through our online ordering service

Existing customer

To order a product not available through our online ordering service, please complete the appropriate order form and data contract and return to our general enquiries helpdesk. Please contact 08456 05 05 05 if you require any assistance.

If you have an Ordnance Survey account but haven’t previously ordered Digital Data from us, please follow the New customer order process.

Map extract

New customer

To order a product not currently available through our online ordering service you will need to:

Complete and return our:

Framework Contract (Direct Customers) acceptance form confirming that you have read and accepted the terms and conditions;

Order Form and Data Contract for the Product(s) you wish to order; and

Credit application form – this enables us to set up an account for you so we can process your order.

Completed documentation should be sent to our general enquiries helpdesk. Please contact 08456 05 05 05 if you require any assistance.

Products

Order Forms and Data Contracts (PDF)

To open the order form and data contract for the product that you wish to order, please click on the relevant link below:

ADDRESS-POINT®*

Points of Interest

 

*Includes Royal Mail® Terms.

For general enquiries, complaints, feedback or suggestions, email: customerservices@ordnancesurvey.co.uk or call us on 08456 05 05 05