Land-Line^® withdrawal

On 1 June 2007, Ordnance Survey wrote to all its current Land-Line customers and also Licensed Partners that use Land-Line in their own value-add products; to give them official notice of the intention to withdraw the Land-Line family of products (Land-Line and Land-Line.Plus) on 30 September 2008.  Please click here to read Ordnance Survey’s official withdrawal press release.

When OS MasterMap Topography Layer  was launched in 2001, Ordnance Survey announced at that time, that this was the intended replacement product for Land-Line and therefore at some point in the future, the Land-Line product would be withdrawn.  To test the market’s readiness for withdrawal of Land-Line, Ordnance Survey conducted a formal public consultation into withdrawal in 2005. The results of that consultation concluded at that time that over three-quarters of all our Land-Line customers would be ready in 2008 for the withdrawal of the product.  Over the past two year period, ongoing discussion with customers has continued to validate the conclusions of the consultation, as we have seen more and more of our Land-Line customers make the migration to the superior OS MasterMap Topography Layer product.  Therefore, now is the appropriate time, from the perspective of Ordnance Survey and from that of the majority of our customers to make our official announcement of the product withdrawal and to provide our customers and partners with 16 months notice of our intention to withdraw Land-Line on 30 September 2008.

To find out more information about what Land-Line withdrawal means to you, click on the relevant link below:

I am a current Land-Line customer

I am not currently a Land-Line customer

I am a Partner that uses Land-Line in one of my products

Ordnance Survey’s team of account managers is available to help you through the withdrawal process and respond to your requirements, while the Pre and Post Sales Support team is available to provide technical support for adoption of OS MasterMap Topography Layer.

If you do not have an account manager or if you have not already done so, we encourage you to contact us via our Customer Service Centre on T 08456 05 05 05 or email customerservices@ordnancesurvey.co.uk to discuss how Ordnance Survey can help.

We have also put together a set of Frequently Asked Questions that we hope will provide you with quick access to information about specific questions that you might have about what Land-Line withdrawal means to you.