- How do I order a product or find out about pricing?
Please visit the pricing and ordering page, to find out about the process for registration, ordering, pricing and logging in to our ordering system.
- What map scales do Ordnance Survey maps use?
Scale describes the ratio in size between something in the real world and its representation on a map. In other words, if a map has a scale of 1:50 000 then a distance of 1 cm on the map represents 50 000cm (500 m) in the real world.
The main scales used by us for surveying are 1:1250, 1:2500 and 1:10 000. These are referred to as large scale maps, which is when features in the real world are portrayed larger on the map.
We produce a number of mapping products at other scales, such as 1:25 000 scale and 1:50 000 scale for example. These are generally referred to as small scale. On these small scale maps, due to scale restrictions, some features are simplified or generalised. For example, at these scales we do not show the shapes of invidual houses. Without generalisation, small maps would have too much detail to be able to read.
- 1:1250 scale is used for surveying cities and towns (urban areas) and is the most accurate we use.
- 1:2500 scale is used for smaller towns and villages (rural areas).
- 1:10 000 scale is used for remote areas, mountain and moorland. Generalisation of features may occur at this scale.
To find out the scales of individual products, please refer to our product pages.
- How accurate are your products?
We define accuracy in three ways:
Absolute accuracy is the measure which indicates how closely the coordinates of a point in our map data agree with the ‘true’ National Grid coordinates of the same point on the ground.
Relative accuracy is a measure of how much detail is drawn on the map and how realistically the objects relative positions are depicted.
Geometric fidelity is a way to ensure any real-world alignment or shape is accurately reflected in the data to the required specification. For example, detail that is square on the ground must be represented as square in the data and shapes must be accurate.
The following table represents the absolute and relative accuracy applicable to the scale that the product was surveyed at.
Original Survey Scale
99% confidence level
95% confidence level
+/- 1.1 m (up to 60 m)
+/- 0.9 m (up to 60 m)
+/- 0.5 m (up to 60 m)
+/- 2.5 m (up to 100 m)
+/- 1.9 m (up to 100 m)
+/- 1.0 (up to 100 m)
+/- 10.1 m (up to 500 m)
+/- 7.7 m (up to 500 m)
+/- 4.0 m (up to 500 m)
*RMSE (root mean squared error) is the square root of the mean of the squares of the errors between the observations.
- Why does my map not show the same level of detail as on the ground?
As the landscape is constantly changing, we are unable to survey and map every change as it occurs. We work to guidelines set out in our Basic scale revision policy that determine what should be mapped and when, based upon the greatest benefit to all of our customers.
For example, if you have just built an extension on your house and it does not show up on our maps, this is because we consider this type of change as a low priority, compared with mapping the construction of a new school building.
- How often are your products updated?
We are updating our central database every day by both field survey and aerial photography (continuous and cyclic revision). The data has to go through a number of different databases and production processes before it can be released in our products. Due to the differing scales of our products and the level of detail shown, some products need to be updated more frequently than others (as they show the most detailed and hence the most changes on the ground).
The table below details the frequency of published product updates for all of our digital products.
Data type Frequency Date Vector data OS MasterMap Topography 6 weekly As published on website OS MasterMap ITN Roads (with RRI) 6 weekly As published on website OS MasterMap ITN Urban Paths Quarterly April, July, October, January OS VectorMap Local Quarterly Linked to your order contract start date Address and location data AddressBase (also Plus and Premium) 6 weekly As published on website OS MasterMap Address Layer 2 6 weekly As published on website OS MasterMap Address Layer 6 weekly As published on website ADDRESS-POINT Quarterly February, May, August, November Code-Point Quarterly February, May, August, November Code-Point with Polygons Quarterly January, April, July, October Raster datasets 1:10 000 Scale Raster Quarterly Linked to your order contract start date 1:25 000 Scale Colour Raster 6 monthly May, November 1:50 000 Scale Colour Raster Annual June OS VectorMap Local- Black and White Raster, Colour Raster, Backdrop Raster Quarterly Linked to your contract start date Height and Imagery products OS Terrain 5 Quarterly April/July/October/January OS OpenData products Boundary-Line 6 monthly May/June, October/November OS VectorMap District 6 monthly April, October Meridian 2 6 monthly January, July Strategi Annual January Code-Point Open 3 monthly February, May, August, November OS Street View 6 monthly April, October 1:250 000 Scale Colour Raster Annual June Miniscale Annual January OS Locator 6 monthly May, November 1:50 000 Scale Gazetteer Annual June OS Terrain 50 Annual April Land-Form PANORAMA This is an unmaintained dataset
- In which formats are your data products available?
The format of the file describes in which way the geographical features have been saved. If you wish to use data that we save in a format that is not supported by your GIS application, you will need to convert the data files into a format that your application does support (please contact the vendor for further information).
OS MasterMap Topography
OS MasterMap ITN Roads (with RRI)
OS MasterMap ITN Urban Paths
OS VectorMap Local
Address and location data
AddressBase (also Plus and Premium)
OS MasterMap Address Layer 2
OS MasterMap Address Layer
Code-Point with Polygons
ESRI Shapefile, MapInfo – MID/MIF or TAB
1:10 000 Scale Colour Raster
TIFF (LZW), TIFF (uncomp)
1:10 000 Scale Black and White Raster
TIFF (uncomp), TIFF (group 3), TIFF (group 4), Bitmap
1:25 000 Scale Colour Raster
TIFF (LZW) , TIFF (packbit compreseed)
1:50 000 Scale Colour Raster
TIFF (LZW), TIFF (uncomp), Bitmap (uncomp)
OS VectorMap Local - Black and White Raster GeoTIFF (LZW) OS VectorMap Local - Colour Raster GeoTIFF (LZW) OS VectorMap Local - Backdrop Raster GeoTIFF (LZW)
OS OpenData products
OS VectorMap District (raster)
OS VectorMap District (vector)
ESRI Shapefile, GML 3.2
ESRI Shapefile, DXF or MapInfo TAB
ESRI Shapefile, DXF or MapInfo TAB
OS Street View
1:250 000 Scale Colour Raster
TIFF (LZW) or Adobe Illustrator® CS and Editable Encapsulated Post Script (EPS).
ASCII colon separated
1:50 000 Scale Gazetteer
ASCII colon separated
OS Terrain 50 ESRI Shapefile, GML, ASCII colon separated
Land-Form PANORAMA (contours)
Land-Form PANORAMA (DTM)
- Where can I find detailed products and services information?
Each of our products and services pages provide you with detailed information such as how it can be used, as well as links to technical information and frequently asked questions.
- Will I need extra software to use your data products?
To get the most out of our data, you will need a Geographic Information System (GIS). Since we do not develop GIS software ourselves, we work closely with our Partners to ensure that a range of solutions are available to help you.
Some products like OS MasterMap layers that are supplied in GML format as .gz zip files may also need additional translation tools or software to be read by your GIS. Please check with your GIS provider.
- What is geo-referencing?
Geo-referencing is the intelligence that connects/positions each tile of mapping within a geographic information system (GIS), to join up each adjacent square.
Geo-referencing files allow tiles of map data to be located in their correct geographical position when loaded into a GIS. Our raster data products when supplied to you are not geo-referenced, however we can provide geo-referencing files to work with all scales of our raster products.
Please note that OS VectorMap Local Raster and OS VectorMap District Raster versions are supplied as GeoTIFF with geographic (or cartographic) data embedded as tags within the TIFF. Separate geo-referencing files are not required to position OS VectorMap Local - Raster versions in a GIS.
- What web map services do you provide?
We have three different types of web map services:
- OS OpenSpace is a free service which uses an application programming interface (API) to embed our maps onto your website.
- OS OpenSpace Pro is an extension of OS OpenSpace, which gives you access to extra map layers and supports commercialisation of your website application.
- OS OnDemand enables you to use our maps within your organisation as a managed service. It is particularly suited to those companies running GIS departments and wishing to serve mapping to many users across the organisation.
- What is your Global Navigation Satellite System (GNSS) correction network?
Our Global Navigation Satellite System (GNSS) correction network is called OS Net. We have a network of around 110 permanent GNSS stations around the country. From the observations made by these stations, errors can be calculated to provide a range of correction services.
OS Net as a service is not available commercially. Our Partners, however, use this network data to develop and provide a basket of real-time and post-process GNSS correction services to customers within a wide range of markets.
- What is positional accuracy improvement (PAI)?
In 2006, we ran a programme to increase the accuracy of our products within rural areas. This has been completed and we offer a PAI summary and other useful documents in case you need to implement any of the changes arising from this work. Please see the link files page to find out how to request this archive data.
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