All executive agencies are required to report on these externally and are subject to an independent National Audit Office (NAO) audit each year.
For the financial year 2014-15, the targets are:
- Operating profit: To achieve earnings before interest, tax, depreciation and amortisation (EBITDA) of £45.8 million for the financial year 1 April 2014 to 31 March 2015.
- Customer experience: To achieve a customer index score of at least 80%.
- Data currency: To ensure that at least 99.6% of significant real-world features greater than six months old are represented in the database.