Request for information – FOI13373
Thank you for your e-mail of 3 May 2013, requesting information from Ordnance Survey under the Freedom of Information Act (FOIA) 2000.
I confirm that Ordnance Survey does hold some of the information you have requested and we respond to each of your points below.
For the last twelve months for which financial records have been finalised please could you:
a) In overall terms advise how many dataset sales Ordnance Survey made for use on ‘1 or 2 terminals’ – which I presume could relate to small business use – and how much revenue this generated.
There are two types of sales and revenue figures required to provide a response to your information request: direct customer sales and sales through Licensed Partners.
The overall number of direct customer dataset sales Ordnance Survey has made for use on 1 or 2 terminals and the associated revenue is held, but, is exempt from disclosure under Section 12 (1) of the FOIA. Section 12 of the FOIA provides an exemption from our obligation to comply with a request, where the cost of compliance is estimated to exceed the appropriate limit.
The appropriate limit as detailed in the fees regulations is set, by the Secretary of State, at £600 for Ordnance Survey. We can take into account the costs attributed to the time persons are expected to spend on these activities at £25 per hour per person (regardless of actual cost or rate of pay) which means the limit will be exceeded if these activities exceed 24 hours.
Whilst we hold detailed contract information for all direct customer sales, significant data processing would be required in order to determine the total number of product licenses sold for use on just 1 or 2 terminals across all products and the associated revenue.
We have undertaken a sample exercise to determine the time it would take us to comply with this section of your request. When multiplying the number of minutes taken to retrieve and extract this information for a single customer, together with the time taken to run the report to access this information through our systems, it would take in the region of 170 hours.
As 170 hours significantly exceeds the limit under Section 12 (1), before the additional consideration of our partner returns, we will not be providing this information, as it would substantially exceed the cost limit to provide the overall figures.
b) More specifically, advise how many Code-Point® with polygons sales were made again for use on ‘1 or 2 terminals’ and how much revenue this generated.
Given the relatively small number of direct customer sales for Code-Point with polygons, we are able to confirm that in 2012-13 we licensed four organisations to use this product on 1 or 2 terminals. The total revenue associated with these sales amounted to £14,110.
We draw your attention to the fact that Ordnance Survey has relatively few relationships with SMEs. Most of these are handled by our licensed partner network.
However, sales and revenue information from our licensed partners is not held. This is because, whilst Ordnance Survey does hold product royalty returns from Licensed Partners, these are not provided in a format that can be purposed to provide information on individual sales for specific products in all instances.
This is reflective of the different license models that Ordnance Survey operates whilst allowing partners the right to protect their own commercial sales information. This is especially pertinent to the partner market whereby competing products exist alongside significant partner re-use of Code-Point with polygons.
Advice and assistance
Under our duty to provide advice and assistance (Section 16 of the FOIA) we note from your request that it appears you wish to develop a commercial service using Code-Point with polygons?
The pricing/revenue questions you have asked Ordnance Survey in your request appear to relate to direct customer pricing, rather than pricing applicable to commercial partners. We believe the latter is more likely to be applicable in this instance.
There are a number of free routes you could take to develop your service using Code-Point with polygons prior to its launch. You will only need to return royalties once you start commercial sales, to assist your service becoming established, a minimum royalty only payable from the start of the third year and onwards.
Royalties for commercial services relate to the type of commercial service and/or the market in which you intend to operate. Royalties are linked to sales’ volumes and will be much lower on a unit basis than the direct customer list price. We advise you contact our Customer Services on 03456 05 05 05 for further information and assistance in relation to this, or navigate to our partners web page for further information/assistance.
Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our FOI Internal Review Officer, by contacting them as follows:
FOI Internal Review Officer
Customer Service Centre
Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:
- Failed to respond to your request within the time limits (normally 20 working days)
- Failed to tell you whether or not we hold the information
- Failed to provide the information you have requested
- Failed to explain the reasons for refusing a request
- Failed to correctly apply an exemption or exception
The FOI Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.
The FOI Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.
Appeal to Information Commissioner's Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal with the Information Commissioner’s Office at:
The Case Reception Unit
Customer Service Team
The Information Commissioner’s Office
You may e-mail the ICO: firstname.lastname@example.org or contact them on their telephone helpline: 0303 123 1113 or 01625 545745 for advice, Monday to Friday.
Thank you for your enquiry.