Jump to the following:

We use cookies to improve this website. Read about cookies

Capture specification

Request for information – FOI13377

Thank you for your e-mail of 17 May 2013, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000.

Ordnance Survey does hold the information you have requested, and we respond to each of your points as follows:

'Upon enquiring with your Customer services unit today, I was informed that the border between xxxxxx was changed on 28 November 2011. The border line has been under dispute since December 2010.'

1. What was the source and upon who's authority was the request made to amend the map? It is recognised that the line does not represent borders but is trying to accurately reflect features on the ground? It could not be over flight as features obscured from the air.

The information we hold on the boundary feature indicates an alteration was made by a Land Registry field surveyor, from a ground survey, in November 2011. This would indicate a Land Registry case.

Under our duty to provide advice and assistance (Section 16 of the FOIA) we advise that we do not hold information relating to the source of this query leading to a Land Registry job being created, nor do we hold information to advise why a Land Registry surveyor visited this area.

2. We were informed by customer services that it is your policy to remove garages from your maps.

Changes are made to our mapping in accordance with our basic scales revision, and we advise that it is not Ordnance Survey's current revision policy to remove all garages from our mapping.

Garages and extensions to residential dwellings come under category ‘C’ changes according to our basic scales revision. Currently we do not capture or correct category C changes in either rural or urban areas.

However, Category C changes are eventually captured through a programme that is integrated with the capture of OS MasterMap® Imagery layer. The current revision cycle varies between two and four years. At present, extensions to private houses are not part of this programme.

Further information relating to revision and categories can be found on our basic scale revision policy web page.

a. why, when our demolished garage was removed (marked in red), was our extension (marked in green) not added as a true reflection of features on the ground at the time of amendment to the map? Can you arrange this now as the matter is likely to reach the courts?

Your extension has not been added to our mapping as it is not Ordnance Survey's current basic scales revision to map extensions to existing private residential dwellings, as detailed above in our response to your question 2.

Your demolished garage may have been removed because the basic scale revision differed in the past, or because it had been captured in the revision cycle also detailed above in our response to your question 2.

b. why was our neighbour's garage (marked x) not removed from the map, when it is your policy to do so?

The garage of number xxx is still in existence and this is correctly depicted. Please see our response to your point 2 about removal of garages from mapping.

The garage may have been captured for our mapping at a time when the property was a new build and this would have been categorised differently, or when the garage met our previous basic scales revision which may have differed.

As all the requested information has been provided, we have determined that in all the circumstances of this case the Public interest consideration (section 17 FOIA) is not applicable in this instance.

Internal review
Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our FOI Internal Review Officer, by contacting them as follows:

FOI Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
SO16 0AS

E-mail: foi@ordnancesurvey.co.uk

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The FOI Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The FOI Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner's Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal with the Information Commissioner’s Office at:

The Case Reception Unit
Customer Service Team
The Information Commissioner’s Office
Wycliffe House
Water Lane

You may e-mail the ICO: mail@ico.gsi.gov.uk or contact them on their telephone helpline: 0303 123 1113 or 01625 545745 for advice, Monday to Friday.

Thank you for your enquiry.

Search Freedom of Information requests

Back to top
© Ordnance Survey 2016