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Pest control

Request for Information – FOI14485


Thank you for your email of 23 August 2014 which we acknowledge, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000.

The request is as follows:

Under the FOI Act I would like to know how much you have spent on pest control during the last 12 months from the date of this request.

Our response

I can confirm that Ordnance Survey does hold this information and that in the 12 months preceding your request, Ordnance Survey has spent £140 on pest control.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal review Officer, by contacting them using the following details:

FOI Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
SO16 0AS

Email: foi@os.uk

Please include the reference number above in any correspondence. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the stipulated time limit (normally 20 working days)
  • Failed to inform you whether or not we hold the information requested
  • Failed to provide the information requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The FOI internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will normally inform you of the outcome of the review within 20 working days. In exceptional circumstances, this may be extended to 40 working days, in line with the guidance from the Information Commissioner.

The FOI Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or will release further information, if it is considered appropriate to do so.

Appeal to the Information Commissioner’s Office (ICO)
If, following the outcome of the internal review, you remain unhappy with Ordnance Survey’s response, you may raise an appeal with the Information Commissioner’s Office at:

The Case Reception unit
Customer Service Team
The Information Commissioner’s Office
Wycliffe House
Water lane

Email: mail@ico.gsi.gov.uk

Telephone helpline: 0303 123 1113 or 01625 545745 for advice, Monday to Friday.

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