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Expenditure on interpreters

Request for information – FOI14524


Thank you for your email of 30 January 2015, requesting the following information from Ordnance Survey in accordance with the Freedom of Information Act FOIA 2000:

1. How much your office/department spent on interpreters/translators in 2013/14?

2. Of that, how much was spent specifically on sign language interpreters?


I can confirm that Ordnance Survey does hold some of the information you have requested to respond to your information request. Where the information is not held, this is stated.

  1. I can confirm that Ordnance Survey spent a total of £12993.37 on interpreters/translators in the financial year 2013/14, meaning the 1 April 2013 – 31 March 2014.
  2. I can confirm that we do not hold this information. We do not hold this information because Ordnance Survey did not spend any money specifically on sign language interpreters.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our FOI Internal Review Officer, by contacting them as follows:

FOI Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
SO16 0AS

Email: foi@os.uk

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The FOI Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The FOI Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner's Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal with the Information Commissioner’s Office at:

The Case Reception Unit
Customer Service Team
The Information Commissioner’s Office
Wycliffe House
Water Lane

Email: mail@ico.gsi.gov.uk

Telephone helpline: 0303 123 1113 or 01625 545745 for advice, Monday to Friday.

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