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Applications run by OS

FOI16680– Request for information

Request

Thank you for your email of 16 May 16, requesting the following information from Ordnance Survey in accordance with the Freedom of Information Act 2000:

  • What applications are you running for:
    • Finance?
    • HR?
    • Payroll?
    • Project?
    • CRM?
    • Manufacturing?
    • Sourcing?
    • Invoice Scanning Tool?
  • Are you using Config Snapshot?
  • What BI Tool are you using?
  • What versions of the above applications are you running?
  • When was your last application upgrade?
  • Are you planning another upgrade in the next 12-18 months?
  • Do you have an Oracle support partner for applications? If so who?
  • What kind of support is included in the contract (functional/technical/etc.?)
  • What is the value of the application support contract?
  • When does it expire?
  • Are you running any Oracle Databases?
  • If so, what versions are you currently running?
  • What applications are being run on these Databases?
  • Are you planning another Database upgrade in the next 12-18 months?
  • Do you have an Oracle support partner for Databases? If so, who?
  • What is the value of the database support contract?
  • When does it expire?
  • If not, how many in-house DBAs do you have?
  • Where are your Oracle databases held? On-site/off-site?
  • Who is your hosting partner?
  • When does the contract expire?
  • What is the value of the contract?
  • Where do you advertise any Oracle procurement opportunities?
  • Who is responsible for looking after the contract for the Oracle estate?
  • Who is responsible for looking after the licences for the Oracle estate?
  • How much do you pay annually for Oracle Support and maintenance?
  • When does this contract renew?
  • Do you work with off-shore partners?

Our response

I can confirm that Ordnance Survey does hold some of the information you have requested, however, some of this information is exempt under section 43(2) (Commercial Interests) and/or section 41(1) (Information provided in confidence) of FOIA and is therefore withheld. We have indicated below to which questions these exemptions apply. As to the remaining information, where the information is not held, this is stated.

  • What Applications are you running for:
    • Finance? SAP ERP.
    • HR? SAP BW, Navigator, Gemini E-Business Suite.
    • Payroll? Not held.
    • Project? Microsoft Project.
    • CRM? Goldvision, Microsoft Dynamics.
    • Manufacturing? Not held.
    • Sourcing? Delta.
    • Invoice Scanning Tool? Not held.
    • Are you using Config Snapshot? Yes.
    • What BI Tool are you using? SAP BI.
  • What versions of the above applications are you running? Information held but exempt under S43(2), please see below.
  • When was your last application upgrade? Information held but exempt under S43(2), please see below.
  • Are you planning another upgrade in the next 12-18 months? Not held.
  • Do you have an Oracle support partner for applications? If so, who? No.
  • What kind of support is included in the contract (functional/technical/etc.? This information is not held as we do not have an Oracle support partner.
  • What is the value of the application support contract? This information is not held as we do not have an Oracle support partner.
  • When does it expire? This information is not held as we do not have an Oracle support partner.
  • Are you running any Oracle Databases? Yes.
  • If so, what versions are you currently running? Information held but exempt under S43(2), please see below.
  • What applications are being run on these Databases?
    • HPE ALM
    • Oracle Enterprise Manager
    • SAP
    • SAP Business Objects
    • SAP Business Warehouse
    • SAP Enterprise Resource Planning
    • SAP PI SAP Solutions Manager
    • Single Sign On
    • Spacewalk
    • HPE TRIM

Please note that there are other specially written applications including geospatial databases.

  • Are you planning another Database upgrade in the next 12-18 months? Not held.
  • Do you have an Oracle support partner for Databases? If so, who? No.
  • What is the value of the database support contract? Not held as we do not have an Oracle support partner.
  • When does it expire? Not held as we do not have an Oracle support partner.
  • If not, how many in-house DBAs do you have? 6.
  • Where are your Oracle databases held? On-site/off-site? Both.
  • Who is your hosting partner? This information is held but is exempt under s43(2) and/or s41(1), please see below.
  • When does the contract expire? This information is held but is exempt under s43(2) and/or s41(1), please see below.
  • What is the value of the contract? This information is held but is exempt under s43(2) and/or s41(1), please see below.
  • Where do you advertise any Oracle procurement opportunities? Please see the procurement pages on our website.
  • Who is responsible for looking after the contract for the Oracle estate? Procurement Team.
  • Who is responsible for looking after the licenses for the Oracle estate? Software Asset Management Team.
  • How much do you pay annually for Oracle Support and maintenance? Approximately £436,388.78
  • When does this contract renew? 31/3/2018.
  • Do you work with off-shore partners? No.

Section 43(2) (commercial interests) of the FOIA
Where we have invoked the exemption under Section 43(2), this is because:

1. The disclosure of the current versions of the applications and databases and/or the date of the last application upgrade would be likely to prejudice the commercial interests of Ordnance Survey; and

2. The disclosure of the name of the hosting partner, the expiry date and the value of the hosting partner contract would be likely to prejudice the commercial interests of the counterparty to the contract.

    Section 43(2) is a qualified exemption and we are required to consider the public interest. Ordnance Survey recognises the need for transparency; however, this has to be balanced against the public interest in allowing the organisation and third parties to protect its commercial information.

    In this case, we are satisfied that there is greater public interest in withholding certain information under this exemption.

    Section 41(1) of the FOIA
    Under Section 41 of FOIA 2000, public authorities are not to comply with any request for disclosure which would constitute a breach of confidence actionable by the person to whom a confidentiality obligation is owed. This is an absolute exemption and therefore no public interest test is required.

    Internal review

    Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our FOI Internal Review Officer, by contacting them as follows:

    FOI Internal Review Officer
    Customer Service Centre
    Ordnance Survey
    Adanac Drive
    Southampton
    SO16 0AS

    Email: foi@os.uk

    Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

    • Failed to respond to your request within the time limits (normally 20 working days)
    • Failed to tell you whether or not we hold the information
    • Failed to provide the information you have requested
    • Failed to explain the reasons for refusing a request
    • Failed to correctly apply an exemption or exception

    The FOI Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

    The FOI Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

    Appeal to Information Commissioner's Office (ICO)
    If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal with the Information Commissioner’s Office at:

    The Case Reception Unit
    Customer Service Team
    The Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF

    Email: mail@ico.gsi.gov.uk

    Telephone helpline: 0303 123 1113 or 01625 545745 for advice, Monday to Friday.

    Thank you for your enquiry.

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