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Response time to FOI

Request for information – FOI16726


Thank you for your email of 22 November 2016, requesting information from Ordnance Survey on behalf of XXXXXXXX XXXXXXXXX, in accordance with the Freedom of Information Act 2000 (FOIA):

Please provide the assessment that you have made on the time that would be needed to respond to FOI request FOI16722.

This information will assist me in refining my request, and may also provide evidence for a complaint to the Information Commissioner should my request for internal review of this FoI request prove negative.

Our response

I can confirm that the assessment that was made by Ordnance Survey on the time that would be needed to respond to FOI request FOI16722 is not held. As you may know, information under the FOIA means “information recorded in any form”, and in this case the assessment made was not recorded in writing.

Section 16
Under our duty to provide advice and assistance as stipulated in Section 16 of the FOIA, we can provide the following explanation which may assist you in this matter.

As you know, section 12 of the FOIA makes provision for public authorities to refuse requests for information where the cost of complying with the request would exceed the appropriate limit, which is set at £450 (18 hours).

We assessed that the time that it would take to determine if the information requested under FOI16722 is held, and then to locate, retrieve and extract the information, would be in excess of the appropriate limit.

This assessment was based on information provided by two employees who fell within the scope of the FOI16722 request. In aggregate, these two employees had identified over two thousand five hundred emails (some attaching documents) relating to 5G, which would need to be reviewed to assess whether they fell within the scope of the request. In our experience, it can take between 30 seconds and 10 minutes to open and review an email, depending on its length and relevance.

You may wish to refine your FOI16722 request further by narrowing its scope by being more specific about what information you particularly wish to obtain, including any dates or period of time relevant to the information required.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our FOI Internal Review Officer, by contacting them as follows:

FOI Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
SO16 0AS

Email: foi@os.uk

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The FOI Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The FOI Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner's Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal with the Information Commissioner’s Office at:

The Case Reception Unit
Customer Service Team
The Information Commissioner’s Office
Wycliffe House
Water Lane

Email: mail@ico.gsi.gov.uk

Telephone helpline: 0303 123 1113 or 01625 545745 for advice, Monday to Friday.

Thank you for your enquiry.

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