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WAN providers

Request for information - FOI17778

Our response

Thank you for your email of 20 June 2017, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000.

I can confirm that Ordnance Survey does hold the information you have requested. Where the information is exempt from disclosure this is stated. Taking each request in turn, I confirm the following:

WAN Provider: Please provide me with the main supplier(s). If there is no information available please can you provide further insight into why?
The WAN providers are Vodafone Ltd and Virgin Media Business.

WAN Ccntract renewal date: Please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers.
The contract renewal date is 23 June 2018 for Vodafone Ltd and 30 June 2019 for Virgin Media Business.

Contract description: Please can you provide me with a brief description of the contract.
The Vodafone Ltd contract is for a Data Centre Interconnect Pipe, one hundred and fourteen ADSL lines, and two n/100mb pipes to Ordnance Survey HQ from the Vodafone network.
The Virgin Media Business contract is for Internet connectivity.

Number of sites: Please state the number of sites the WAN covers. Approx. will do.
The number of sites the WAN covers is one hundred and fourteen.

WAN annual average spend: Annual average spend for each WAN provider. An estimate or average is acceptable.
The WAN annual average spend is approximately £220,583 with Vodafone Ltd and approximately £54,000 with Virgin Media Business.

Internal contact: please can you send me their full contact details including contact number and email and job title.
The information relating to the contact details of the Contract manager is held by Ordnance Survey but is exempt from disclosure under section 40(2) (personal information) of the FOI Act, as the information constitutes personal data.

Section 40(2) provides that personal data is exempt information if one of the conditions set out in section 40(3) is satisfied. In our view, disclosure of this information would breach the fair processing principle contained in the Data Protection Act (DPA).

In reaching this decision, we have particularly considered:

  • The reasonable expectations of the employees: Given their positions, Ordnance Survey considered that none of the individuals would have a reasonable expectation that their personal data would be disclosed;
  • The consequences of disclosure; and
  • Any legitimate public interest in disclosure.

Section 40(2) is an absolute exemption and therefore not subject to the public interest test.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our FOI Internal Review Officer, by contacting them as follows:

FOI Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
SO16 0AS

Email: foi@os.uk

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The FOI Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The FOI Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner's Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal with the Information Commissioner’s Office at:

The Case Reception Unit
Customer Service Team
The Information Commissioner’s Office
Wycliffe House
Water Lane

Email: mail@ico.gsi.gov.uk

Telephone helpline: 0303 123 1113 or 01625 545745 for advice, Monday to Friday.

Thank you for your enquiry.

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