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Mapping enquiry

Request for information - Ref No: FOI17799

Request and our response

Thank you for your letter of 20 November 2017 which requested information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000.

We confirm that Ordnance Survey will arrange for a surveyor to conduct a ground visit; our Customer Service Centre will be contacting you to arrange this.

Please note a survey will record the physical features, which meet the current specification, in their geographical location at the time of survey. It is important to note that Ordnance Survey maps cannot be used as a legal document and Ordnance Survey is unable to be involved in any boundary disputes. You may wish to refer to our property boundaries FAQs for further information.

Having reviewed your request, Ordnance Survey addresses the following points raised in your letter and supporting evidence. Please note that we have extracted the questions from your letter and supporting evidence and set them out below:

Part 1, questions raised in your letter:

1. At the XXXX Shop, there has always been a barbed wire fence along the Northern edge of the barn and this cut across a triangular area to the ditch. This has been there for our full occupancy since 2001 as is recorded on documents as far back as the mid-fifties, yet it has never been shown on Ordnance Survey mapping., I would like to know why?

I can confirm Ordnance Survey does not hold this information.

Please refer to our property property boundaries FAQs, the section titled ‘I feel that a feature is incorrectly shown on your mapping. Can you tell me why it is represented this way?' for further information.

2. The XXXX Shop is represented incorrectly on the maps and the barn/buildings are not at the significant angles as detailed on current maps… the only change being recovery of an area of land behind our barn. I note this has not been logged on our mapping.

This is not a valid request for information under Section 8 of the FOIA as it is not asking for information in a recorded format, but instead makes a statement.

Please see the property boundary FAQs referred to in our response to question 1 above.

3. Request for records with yourselves to be checked and details provided of any amendments submitted by a family by the name of XXXX, XXXX XXXX XXXX or any other body for that matter.

Ordnance Survey has not received any requests for amendments to the area you refer to in your request. Please note that Ordnance Survey does not alter its mapping without checking the detail using aerial photography or ground visits by a surveyor.

4. I understand it is not uncommon not to update everything in an area, however something so close, this leads me to question again if these are submissions rather than surveys by yourselves.

This is not a valid request for information under Section 8 of the FOIA as it is not asking for information in a recorded format, but instead makes a statement.

Please see our response to question 3 above.

In your correspondence you also make reference to differences in updates in the OS mapping. You may wish to refer to our OS MasterMap Topography Layer support web page, and go to ‘How often is the OS Mastermap Topography Layer updated.

Part 2, questions raised on your annotated map as supporting evidence:

1. Track – recent, this was put in by the previous farmer only in the last few years – updated on your maps, by whom?

Ordnance Survey does not hold this information. Please see the property boundaries FAQs for more information, as detailed at question 1, part 1 above.

2. The dots above the XXXX represent a barbed wire fence which was always in situ from the fifties and recorded as so in my documents.
3. The area circled is where the Northern line of XXXX met the Southern on all previous maps, the gate even showing on maps from the seventies. This has been altered, this needs correcting urgently.

In response to questions 2 and 3 above, these are not valid requests for information under Section 8 of the FOIA as they do not ask for information in a recorded format, but instead make a statement.

4. The triangle behind the barn marked with X now forms part of the XXXXX yet is not updated on mapping, why? [And] This fence line has altered, not amended on your recent updates, why?

Ordnance Survey does not hold any recorded information on this. Please see our response to question 1, part 1 above.

We confirm your correspondence will be passed to a surveyor to check the features raised in your letter and supporting evidence during a ground visit.

You may also wish to visit our property boundaries web page.

Please note a copy of this letter has also been sent via post today.

If you have any further questions regarding this matter, please contact Ordnance Survey Customer Service Centre on 03456 05 05 05 or by email: customerservices@os.uk.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your FOI request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

E-mail: foi@os.uk

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner's Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website (ico.org.uk) under ‘Report a concern’ or you may wish to call the ICO helpline on 0303 123 1113.

Thank you for your enquiry.

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