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General Data Protection Regulation (GDPR) compliance services - 1

Request for information - Ref No: FOI17801


Thank you for your email of 3 December 2017, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000:

I would like to submit a Freedom of Information request, please find the information I require below along with some information relating to the subject of the information I am requesting.

I am interested to know what agreements the organisation has around General Data Protection Regulation (GDPR) compliance services, which replaces the 1995 EU directive (Directive 95/46/EC) and was introduced in May 2016 with full enforcement due in May 2018.

If the organisation does have an agreement in place, please can you provide me with the information below?

a) Supplier - name of the supplier.
b) Contract spend - the total annual spend of the agreement.
c) Contract duration - please provide me with the number of years and any potential extensions on the agreement.
d) Contract description - brief description sentence of the service provided under the agreement.
e) Start date - when the agreement went like please provide me with the month and year.
f) Expiry date - when the agreement is likely to be expired. Month and year.
g) Review date - when is it likely the contract will be reviewed? Month and year.
h) Contact details of the responsible for the contract(s) above. Name, job title, contact number and email ID.

If the organisation does not yet have the GDPR agreement in place, please can you provide me with the following information:

1. When does the organisation plan to have this agreement in place?
2. When do you plan to go out to market for GDPR?
3. Who within the organisation will be responsible for this agreement?
4. Any other notes the organisation can provide in relation to the future procurement of compliance services.

Our response

In relation to questions a-h above, I can confirm that Ordnance Survey does not hold the information you have requested. Ordnance Survey is implementing GDPR compliance without assistance from external consultancy, but using internal resources only. Therefore, we do not have any agreements in place.

In relation to questions 1-4 above, Ordnance Survey is not planning to put any agreements in place regarding GDPR compliance services and will not be going out to the market in the future; as stated above we will be using internal resources only. Therefore, we do not hold any information in relation to your request above.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your FOI request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
SO16 0AS

Email: foi@os.uk

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner's Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website (ico.org.uk) under ‘Report a concern’ or you may wish to call the ICO helpline on 0303 123 1113.

Thank you for your enquiry.

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