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Cloud computing services

Ref No: FOI18807 – Request for information

Request

Thank you for your email of 18 January 2018 requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000, as set out in the extract below:

I would like to apply under the Freedom of Information Act 2000 for the following information:

1. How much Ordnance Survey spent on cloud computing services in the 2015-16 financial year; the 2016-17 financial year; the 2017-18 financial year to the end of December 2017; and whether or not these figures include VAT.

2. Which suppliers the organisation has used since April 2015 for cloud computing services (such as Crown Hosting, Amazon Web Services, Google or Microsoft).

3. How much it spent with each of these suppliers on cloud computing services in the 2015-16 financial year; the 2016-17 financial year; and the 2017-18 financial year to the end of December 2017. (If there are a large number of such suppliers, I am happy to restrict my request to the largest five.)

4. What the organisation uses cloud computing for, and whether this includes software as a service, platform as a service or infrastructure as a service.

5. The organisational policy on cloud computing.

I would be very happy to discuss any issues with this request. If spending information to the end of December 2017 is not available, I would be happy to receive this for the financial year to the latest available date in 2017.

Our response

I confirm that Ordnance Survey does hold the information you have requested. (Note that we have assumed that your questions relate to the public cloud, rather than the private cloud.)

Taking each request in turn, I confirm the following:

1. How much Ordnance Survey spent on cloud computing services in the 2015-16 financial year; the 2016-17 financial year; the 2017-18 financial year to the end of December 2017; and whether or not these figures include VAT.
The figures below do not include VAT.

  • 2015-2016: £712k
  • 2016-2017: 952k
  • 2017-2018 (up to end of December 2017): 970k

2. Which suppliers the organisation has used since April 2015 for cloud computing services (such as Crown Hosting, Amazon Web Services, Google or Microsoft).
Amazon Web Services and Microsoft Azure.

3. How much it spent with each of these suppliers on cloud computing services in the 2015-16 financial year; the 2016-17 financial year; and the 2017-18 financial year to the end of December 2017. (If there are a large number of such suppliers, I am happy to restrict my request to the largest five.)
The figures below do not include VAT.

2015/20162016/20172017/2018 (up to the end of December 2017
Amazon Web Services£670k£750k£520k
Microsoft Azure£42k£202k£450k

4. What the organisation uses cloud computing for, and whether this includes software as a service, platform as a service or infrastructure as a service.
This is not a valid request for information under Section 8 of FOIA, as it is not asking for information in a recorded format. However, under the duty to provide information and assistance in accordance with section 16 of the FOIA, we can provide the following information which may assist you in this matter.

Ordnance Survey consumes both platform as a service and infrastructure for the development, test and production running of our internal (staff and organisation) and external (customer) facing systems and services.

5. The organisational policy on cloud computing.
The policy for all new services and applications is ‘cloud first’ unless there are specific reasons why it should be hosted on premises.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your FOI request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Email: foi@os.uk

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner's Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website (ico.org.uk) under ‘Report a concern’ or you may wish to call the ICO helpline on 0303 123 1113.

Thank you for your enquiry.

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