We hold ourselves to high standards in the following areas.
Whilst we are required to license and protect the Crown’s intellectual property rights, we allow the royalty-free use and sub-licensing of Unique Property Reference Numbers (UPRNs) under certain circumstances.
We are proud of our reputation for integrity and this ethic pervades all of our activities including our commercial operations. In support of our commitment to maintaining the highest possible standards of business practice, our stance on bribery is one of zero-tolerance. Bribery is illegal and as such has no place in our organisation.
We have a zero-tolerance approach to slavery and are committed to preventing acts of slavery and human trafficking from occurring within both our business and supply chain.
Our commitment to customer satisfaction depends on providing a service to match the quality of our products. We welcome your feedback to help us meet and exceed your expectations.
As a public authority that handles personal information and data, we must comply with the Data Protection Act 1998 and other regulations.
We have an obligation to protect the environment and prevent pollution through the products we create, our internal processes and the management of our supply chain.
We aim to provide a working environment in which the rights and dignity of every person – staff, customers, partners, consultants, contractors and the general public – are respected.
We're committed to trading fairly and ethically with our customers. Read our principles.
Most requests for information under FOIA are free of charge to you as an applicant. If we estimate that it will take longer than 18 working hours to fulfil, however, your request could be chargeable.
Although we do not normally charge for providing information in accordance with the Environmental Information Regulations, the regulations do allow us to apply a fee for ‘making environmental information available’. The cost of ‘making information available’ is limited to the disbursements incurred in transferring the information to you.
We will support and facilitate the promotion of Scottish culture through the appropriate depiction of Gaelic names.
We actively support open standards for data to enable better interoperability between our data and that of our customers and other providers. We are also committed to the development of appropriate standards through engagement with standards development organisations.
The purpose of this document is to provide a clear statement of the usable subset of GML which we will use in future products.
We’re committed to creating an incident-free workplace. It’s our policy to provide and maintain a healthy and safe working environment.
HM Land Registry provides the Find Property Information service via the gov.uk website. Read the Ordnance Survey licence terms which the Find Property Information service refers to.
HM Land Registry provides the Local Land Charges service via the gov.uk website. Read the Ordnance Survey licence terms which MapSearch refers to.
HM Land Registry provides the MapSearch service via the gov.uk website. Read the Ordnance Survey licence terms which MapSearch refers to.
Since 2013, Land Registry has provided the INSPIRE Index Polygons service on the gov.uk website.
Land Registry uses Ordnance Survey data in the preparation of the polygons and you will need to comply with Ordnance Survey licensing terms for use of the polygons (including the associated geometry, namely x,y co-ordinates).
Registers of Scotland uses OS data in the production of the Land Register Title Seed Point Dataset. If you use the co-ordinate information contained in this dataset, you'll need to comply with Ordnance Survey licensing terms.
We maintain around 234 000 km² of large-scale topographic information, ranging from dense urban conurbations to mountain and moorland areas. This directly affects OS MasterMap® Topography Layer.
Whilst we are obliged under delegated authority to license and protect the Crown’s intellectual property rights, we allow the royalty-free use and sub-licensing of toopgraphic identifiers (TOIDs) by third parties.
We record names in our data and products in accordance with a well-defined policy.
We are committed to protecting your personal information and respecting your privacy.
We take a number of steps to make it easier to re-use our information in the spirit of the Public Sector Information (PSI) regime.
Under the Welsh Language Act 1993 every public body providing services to the public in Wales has to prepare a scheme setting out how it will provide those services in Welsh. This is Ordnance Survey’s scheme.
We will support and facilitate the use of the Welsh language through the appropriate depiction of Welsh names.