Continuing our series to introduce you to the people within OS and share the range of work we do, meet Mark Cuthbert. As a Senior Production Manager, here he gives us a glimpse into his ever-changing role…
How long have you worked for OS?
32 years. I started as a Survey Technician when I was 17 and spent the next 12 years surveying. My surveying career progressed to Mapping and Charting Officer, Surveyor, and then Senior Surveyor.
I then spent 3 years as a Production Group Manager before almost 10 years as a Region Manager across 3 regions. I also became part of the OS national coaching network.
At this stage, I took a sabbatical in Head Office with the Geodesy Team to learn all things GPS/GNSS (Global Navigation Satellite System) and OS Net.
I then secured a job as North of England Region Manager, but a recent reshuffle finds me in a new role… As a Senior Production Manager for field operations, I focus on the people side of our operation, building capability, engagement and people.
Can you describe your working day?
Every day is different so I could either be working from home, on the road meeting people or at HQ in Southampton. Engaging employees involves creating the new OS of the future where we are the most connected workforce wherever we operate.
My previous roles were very much operations management, production and people management. Whilst my current role still supports field operations delivery, it’s more focused on how we can improve, be better and stronger for the future, building the capability for the future. With so many remote workers, engagement is key to making sure we all feel like part of a team.
From supporting the Time to Change Pledge to field communications or production capacity, my role is interesting and often exciting.
What are you working on right now?
I have been running a recruitment campaign aimed at our surveyor intake for 2019. We had 450 applications overall, the demand was so high we’ve had to run 2 phases of interviews. The successful candidates from our first phase started in July and the second will join us in October.
What is your favourite part of your job?
It has to be that at the core of my role I am always working with people. The variety of my role and how many different touch points it creates makes it perfect for me.
I am lucky enough to sometimes represent OS in varying different media campaigns. Despite being more of an urban surveyor, I was involved in an ITV programme with Ben Fogle to re-measure Scafell Pike, England’s highest peak. That was an amazing day!
I’ve also recently been involved in filming for the discovery channel as well as supported our colleagues at the launch of the Moss Tree in Newcastle.
What is your OS highlight?
Spending time with Neil Ackroyd, now Managing Director (CEO at the time). He was discussing OS ahead of a field conference and the penny dropped… it’s the power of location, the value of it, and more importantly how using that power can help ‘make live better’.
What are you excited to work on (or continue working on) in the future?
It’s all about evolution, and I am very excited to continue building on the capability of our field teams. Whatever is needed for the future, new demand will bring potentially new techniques, new skills, new challenges, and new experiences which makes the day job worthwhile.