Tag

meet the team

16
Aug
2019
0

Meet the team: Mark Cuthbert

Continuing our series to introduce you to the people within OS and share the range of work we do, meet Mark Cuthbert. As a Senior Production Manager, here he gives us a glimpse into his ever-changing role… 

How long have you worked for OS?

32 years. I started as a Survey Technician when I was 17 and spent the next 12 years surveying. My surveying career progressed to Mapping and Charting Officer, Surveyor, and then Senior Surveyor. 

I then spent 3 years as a Production Group Manager before almost 10 years as a Region Manager across 3 regions. I also became part of the OS national coaching network. Read More

1
Aug
2019
1

Meet the team: Hannah Ellicott

Continuing our series to introduce you to the talented people within OS and share the variety of work we do, meet Hannah Ellicott. As an IT Trainee Associate, here she gives us a glimpse into her varied role…

Tell us a little about yourself

I  joined OS in February of this year. I started studying Computer Science at university in September 2017 but after about a year or so, I realised it wasn’t for me. I was looking to try something different, so when I spotted the IT Trainee Associate vacancy, I had to apply as it was an opportunity to work for a great company and to learn with a hands-on approach. Read More

11
Jul
2019
0

Meet the team: Kim Hadley

Continuing our series to introduce you to the wonderful people at OS and give you a glimpse of the variety of work we do, meet Kim Hadley. As our Customer Experience Manager, here she discusses her role and her passion for championing the customer… 

How long have you worked for OS?

I started in March 2018, so almost a year and a half now! I couldn’t help but apply for this job because I knew the scope of the job role was such a big opportunity.

Can you describe your working day?

Aside from all the usual admin, most days I am project managing our customer experience improvements. I really enjoy how my role will almost always involve other departments; it makes every project that much more interesting!

What are you working on right now?

I am currently collaborating with other departments to improve the OS MasterMap customer experience. We are using tools and techniques such as customer journey mapping and service blueprinting to ensure we design the right service to support our products and services.  I am also looking at the customer’s contact touch points on our website, I am putting myself in their shoes so I can learn what works and what could be developed.

Additionally, I am excited for the customer experience team to be leading on the LiveChat project and to be exploring the use of AI to serve our customers. Read More

28
Jun
2019
0

Meet the team: Hazel Hendley

Continuing our series to introduce you to the creative individuals within OS and share the variety of work we do, meet Hazel Hendley. As Interim HR Director, and currently recruiting for a Reward Manager to join OS, Hazel gives us a glimpse into her role and the HR team…

Hazel Hendley, Interim HR Director

Tell us a bit about yourself Hazel

I have a background in Occupational Psychology and taking a strengths-based, positive approach is central to my HR philosophy. Helping business, teams and individuals meet their full potential is hugely rewarding for me.

Outside of work, I’m married and have a daughter. Both my husband and daughter are competitive triathletes and enjoy supporting their goals with good food and plenty of encouragement. In any spare moments I like spending time with friends and family and fitting the odd gym session in.

What’s been your personal highlight of working at OS?

There have been many highlights working here at OS, but one of my greatest memories was last September when the whole business participated in National Fitness Week with a day’s activity. We all got away from our desks, tried something new, got outside and had fun with our colleagues. It was a great privilege to be one of the sponsors of this.

Over the past 18 months I’ve really enjoyed building the HR team. We’re the most engaged team in OS and we’re passionate about delivering a great service to our colleagues across the business. Read More

11
Jun
2019
1

Meet the team: Layla Gordon

Continuing our series to introduce you to the creative individuals within OS and share the variety of work we do, meet Layla Gordon. As a Research Scientist, here she gives us a glimpse into her extremely varied role…

How long have you worked for OS?

14 years. I first joined as a research scientist to work in the remote sensing team in the research department. After 7 years of working within research, I was asked to join the technology labs team as a tech labs engineer. I also joined the mobile team on a secondment basis for 6 months in between research and tech labs transition.

How long have you been in your current role?

About a year ago the tech labs team merged with the CATS team, so I became a research scientist again!

Can you describe your working day?

I am often on Meshmixer/Blender as well as meshlab for editing and the creation of 3D objects. Also I have two weekly meetings to attend with PocketPals and I also help manage the backlogs and communicate with the team throughout the day. Read More

7
May
2019
1

Meet the team: Marianne Pope

Continuing our series to introduce you to the wonderful individuals within OS and give you a snapshot of the variety of work we do, meet Marianne Pope. As a Product Manager, here she offers insight into her role from data to the Geospatial Commission… 

How long have you worked for OS?

I joined OS in November 2018 as a product manager within OSGB. Before that I worked as a product manager in the education sector. 

What does your role involve?

As a product manager, my main job is to set the vision for a product. The vision sets out the ‘why’ behind what we do and makes sure everyone is working towards the same goal. From the vision I draw up the roadmap and strategy for the product’s development while ensuring I balance the needs of our users with the needs of the business. I also spend a lot of time analysing data and carrying out user research to constantly measure product progress – this makes sure we stay on track towards our goals. Read More

11
Apr
2019
1

Meet the team: Mark Greaves

Continuing our series to introduce you to the hard-working individuals within OS and showcase the wide variety of work we do, meet Mark Greaves. Mark has been with us for over 30 years and is definitely a fountain of knowledge here at OS! Here, he tells us more about how he keeps OS Net running…

How long have you worked for OS?

I have been at OS over 32 years and within this time held differing roles. I started as a Field Surveyor for 7 years, I then spent 1 year doing a HND in Surveying, 3 years as a Geodetic Surveyor, 1 year studying for an MSc in Engineering Surveying & Geodesy and 17 years as Geodetic Analyst. 

How long have you been in your current role?

I have been a Lead Consultant for Geodesy for almost 4 years. Read More

8
Mar
2019
1

Meet the team: Sasha Catchpole

Continuing our series to introduce the wonderful OS employees and showcase the wide variety of work we do, meet Sasha Catchpole. Sasha’s OS journey began in 2016 as part of the graduate programme, and last year saw her settle in to her current role as an Associate Project Manager. Here, she offers us an insight into autonomous vehicle projects and more…

How long have you worked for OS?

I started at OS on the Graduate Programme in September 2016. Prior to this, I graduated from Queen Mary University in 2014 and spent the following two years working as a chalet host in the Alps during the winter and running my own event catering franchise during the summer. Read More

20
Feb
2019
5

Meet the team: Isabel Sargent

Continuing our series to introduce you to the wonderful individuals within OS and give a snapshot of the variety of work we do, meet Isabel Sargent. As a Senior Innovation & Research Scientist, here she gives us an insight into everything from deep learning to filing patents…

How long have you worked for OS?

I started back in 2001, so, 18 years. After I finished my PhD and a couple of post-docs, I chose to spend some time cycling around The Netherlands and eating far too many stroopwaffels. Coming back and starting at OS with its core hours and line management was a bit of a shock, but I clearly got used to it.

How long have you been in your current role?

To be honest, I’m not actually sure. In some ways I’ve been doing this job for over decade, in others I’ve only been doing it a year. The title, responsibilities and department change often enough to keep me on my toes. Read More

15
Nov
2018
1

Meet the team: Lisa Allen

Continuing our series to introduce you to the amazing individuals within OS and showcase the variety of work we do, meet Lisa Allen. While Lisa is relatively new to OS, she has already made her mark. Here, she gives us an insight into her role in the OS Data Office and how she gives our data a voice…

How long have you worked for OS?

I am a newcomer to OS as I started in April this year. Before I joined I worked across Government on projects such as the Defra Open Data challenge and preparation for the Data Protection Act 2018.

What is your role?

I am the Head of Data Management and Requirements. Being part of the new data office and working for OS’s first Chief Data Officer Caroline Bellamy was an exciting prospect I could not turn down!

Read More