We offer a range of location-based products and services and, whether you’re a potential or existing customer, we want to help you get the most out of them.
We can help you from your initial interest in a product right through to implementing, installing and configuring our data and services across your organisation – no matter how big or small the project. Then once you start using our data, we’re here to help you too.
How we can help
If you’re not sure what product or service you needWe take the time to listen to your requirements and find out about your business challenges; we’ll understand your existing technology and processes so that we can model our support on your particular requirements. From this we will suggest the best combination of product(s) and service to integrate with your systems, so that you gain the benefits you require.
If you’re unsure about a particular product or service and would like to see them in action before you buy, we can provide demos and proofs of concept to help ensure you’re making the right decision for your business.
Once you’re using our products and services
We’ll work with your IT team and engineers to seamlessly integrate our data with your systems.
As a valued customer you can call on our team of geographic information (GI) specialists and technicians to help you with your day to day challenges. We have experience in using all of our products and services with a range of GI packages and tools, so we understand and experience the same journey as our customers. This means that when you contact us with a problem, we’re well-equipped to help you find a resolution.
We then feed customer experiences back into our organisation so that we can improve our service to you.
How to get support
If you’re an existing customer and would like help with our products and services, please contact our Business enquiries team.
If you’re a potential customer and would like to find out more about how our location data can help you achieve your business objectives, please contact Customer services for a discussion.