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Licensing for Direct Customers

Licensing our data

If you would like to use our data for your business use, then you need to know that we licence data rather than sell it, so you will be asked to accept our licensing terms and conditions when you place your order.

The licence that covers your business use is called the Framework Contract (Direct Customers) or FCDC. The FCDC sets out the commercial relationship between you and us.

Please note we are making changes to our contract from 1 October 2016. These changes can be viewed in the document below:

When you place an order for our data you will also be asked to accept licensing terms specific to the product you are ordering, this is known as the Data Contract and works in conjunction with the FCDC. The Data Contract also includes the parameters that you choose when ordering the data.

Data Contracts describe:

  • access and use rights
  • payment options
  • length of contract
  • data formats; and

they may also include

  • any third party terms that apply
  • any additional product specific terms

Our Data Contracts can last for between one and five years depending on your chosen product/s. You can choose to pay a licence fee for each year or pay a single licence fee upfront for the entire term of the contract. You can renew or extend your contract as required. Your acceptance of the FCDC only needs to be submitted once and will remain in place as long as you are licensed for at least one product.

We offer multi-year discounts for some of our products when you pay upfront. Please see our price list for information.

Minimum charges apply to orders as detailed in our price list.

Licensed Use

Our terms and conditions in the FCDC that cover your business use activities are called “Licensed Use”.

We have three variants of "Licensed Use" which provide licence terms appropriate to the requirements of particular customer groups:

  1. Standard: are the rights that are available to all customers
  2. Infrastructure Body (Utility); and
  3. Public Sector Body

See our “Licensed Use” page for further information.

Ordering our data

Before ordering data from us for the first time, you will need to sign our Credit Application Form and FCDC Acceptance Form.

Sign up to the agreement

Once we have processed your application we will send you a Username and Password for our On-line ordering system "OS Orders". From here you can order the data that you require and accept our Data Contract terms.

You will also be able to use your Username and Password to log in to OS Orders for any future orders you wish to place.

If you would like a quote for your data before placing an order you can request this here or from our product pages.

Get a quote

Public Sector

If you are a public sector organisation licensed under the Public Sector Mapping Agreement or One Scotland Mapping Agreement many of our products will already be available to you.

Please sign in to order data available under your agreement.

If you have any queries in respect of your agreement please see our Public Sector licensing support pages.

If you want to order data for a product which isn't covered by your Public Sector Agreement, you will need to sign up to accept the terms of the FCDC. You can then log in to "OS Orders" using your usual Username and Password to place your order.

Sign up here

Contractor Use

If you want to appoint a contractor to work with our data on your behalf, or tender for a contract with you then you can let them use:

a) your licensed data for your Licensed Use and/or

b) your log-in details for the purpose of accessing such licensed data via "OS Orders".

You may use the following interactive Standard Form Contractor Licence to sign up your contractors.

Or if you have your own licence that you ask contractors to sign, then if you prefer, you can include our contractor terms in your licence.

We don't mind which method you use to sign up contractors. For example, Online, email, wet ink, etc. as long as they agree to our terms and conditions.

Copyright Acknowledgements

You will need to use our copyright acknowledgements with our data. Details on how to use our acknowledgements, branding and map legends are published in our Style Guide.

Contact us

If you have any queries about our licensing please don't hesitate to call us on 03456 050505. We are available between 8:30am and 5:30pm, Monday to Friday.

See also

We’ve made available a number of changes to our licensing for customers from 1 October 2016.

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