Plan. Respond. Recover.

Everything Category 1&2 emergency responders need in a crisis. Free and secure.

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Mobile, real time intelligence using OS Maps, Met Office and Environment Agency data, wherever you are.

Share crisis information securely with all resilience colleagues, on one platform.

Work together during a crisis, calling in help, responding to events as they happen, and monitoring your crisis recovery team’s progress

Plan for emergencies

Resilience Direct helps you plan for a crisis.

Build relationships with other agencies in your area and start using Resilience Direct with your team, on exercise.

How to use ResilienceDirect

See the bigger picture live, from the control room. Zoom in on incidents. On the ground, share reports, identify hazards, and keep up to date with weather conditions.

Introducing Resilience Direct

Emergency responders need to be ready to deal with crises and disruptive events – ranging from natural disasters to deliberate attacks.

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Hampshire & IoW Local Resilience Forum

Using ResilienceDirect, H&IOW can publish plans and updates instantly, and alert their resilience partners about them automatically.

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ResilienceDirect has been invaluable to United Utilities for planning, response and recovery. Several recent incidents would not have been dealt with as efficiently, had we not had RD.

— Niall Clarke, Resilience Manager, United Utilities

This about when things go horribly wrong. Who is going to be there, not looking at profits, not looking at how much money you can make out of an organisation? It's about providing the best possible services to ensure that we keep everyone safe, and that we can recover quickly.

— Andy Towler, Chief Superintendent

ResilienceDirect has transformed the way that local resilience forums share work and good practice, dramatically improving information-flow which is so critical in a major incident.

— Paul Netherton, ACC Devon and Cornwall Police
FAQs about ResilienceDirect

Who can access ResilienceDirect?

This is a private network for category 1 and 2 responders, and other partner organisations approved and sponsored by the Local Resilience Forum (LRF), who work in resilience in either planning, response or recovery.

What does it cost?

ResilienceDirect is free at the point of use.

The Cabinet Office funds the platform. Its business case is built on savings to the public purse.

A key driver of ResilienceDirect is  promoting multi-agency working. For this to work, people need to use it.

How to I get access to Resilience Direct?

If your organisation hasn't already joined, sign up on its behalf.

How to I get access to mapping?

Access to Resilience Direct is managed by an administrator in each organisation. If you don't know who to ask, please contact the support desk via

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