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Contact Ordnance Survey

Let us help you find the correct contact information for your enquiry.

Please take a look at the FAQs before getting in touch as they cover the most commonly asked questions

Customer Service Centre

We are available between 8:30am and 5:30pm, Monday to Friday.

Helpline 03454 56 04 20

Helpline (from outside the UK) +44 3454 56 04 20
Textphone (deaf and hard of hearing customers only please): 023 8005 6146
Textphone (from outside the UK - deaf and hard of hearing customers only please): +44 23 8005 6146

National calls are charged at the local rate.
International calls are charged at the standard rate.

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Call us

We are available between 8:30am and 5:30pm, Monday to Friday.

Helpline 03454 56 04 20

Helpline (from outside the UK) +44 3454 56 04 20
Textphone (deaf and hard of hearing customers only please): 023 8005 6146
Textphone (from outside the UK - deaf and hard of hearing customers only please): +44 23 8005 6146

National calls are charged at the local rate.
International calls are charged at the standard rate.

Write to us

Customer Services
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS
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