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Phone us

Before you get in touch, please take a look at our FAQs. They have lots of handy information which may help answer your questions:

If you can't find what you're looking for, please call us using the relevant number(s) below. We're available between 8:30am and 5:30pm, Monday to Friday.

Customer services

  • General enquiries: 03456 05 05 05
    (including map errors, omissions and technical support)
  • Map shop, mobile apps and OS getamap enquiries: 03454 56 04 20
  • Careers and recruitment: 02380 05 60 25 (Note: 9am–5pm, Monday to Friday)

Business/commercial enquiries

  • New and existing business enquiries: 03456 05 05 05

OS OpenData

Analyse your own location data, build applications and create stunning visual displays with our range of free, quality-assured open data products.

  • 03454 08 18 95


Whilst we always aim to exceed our customers’ expectations, sometimes things can go wrong. If you wish to make a complaint please email customerservices@os.uk giving details of your complaint. Or, if you prefer you can use our online contact us form.

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Contact us

Please note:

Textphone (deaf and hard of hearing customers only please): 02380 05 61 46
Textphone (from outside the UK deaf and hard of hearing customers only please): +44 2380 05 61 46

National calls are charged at the local rate.
International calls are charged at the standard rate.

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