Phone us

Before you get in touch, please take a look at our FAQs. They have lots of handy information which may help answer your questions:

If you can't find what you're looking for, please call us using the relevant number(s) below. We're available between 8:30am and 5:30pm, Monday to Friday. 

Customer services

  • General enquiries: 03456 050505
    (including map errors, omissions and technical support)
  • Map shop, mobile apps and OS getamap enquiries: 03454 560420
  • Careers and recruitment: 02380 05 60 25 (Note: 9am–5pm, Monday to Friday)

Business/commercial enquiries

  • New and existing business enquiries: 03456 050505

OS OpenData

Analyse your own location data, build applications and create stunning visual displays with our range of free, quality-assured open data products.

  • 03454 081895


Whilst we always aim to exceed our customers’ expectations, sometimes things can go wrong. If you wish to make a complaint please email giving details of your complaint.


Please note:

Textphone (deaf and hard of hearing customers only please): 02380 056146
Textphone (from outside the UK  deaf and hard of hearing customers only please): +44 2380 056146

National calls are charged at the local rate.
International calls are charged at the standard rate.

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