Jump to the following:

We use cookies to improve this website. Read about cookies

Phone us

Before you get in touch, please take a look at our FAQs. They have lots of handy information which may help answer your questions:

If you can't find what you're looking for, please call us using the relevant number(s) below. We're available between 8:30am and 5:30pm, Monday to Friday.

Customer services

  • General enquiries: 03456 05 05 05
    (including map errors, omissions and technical support)
  • Map shop, mobile apps and OS getamap enquiries: 03454 56 04 20
  • Careers and recruitment: 02380 05 60 25 (Note: 9am–5pm, Monday to Friday)

Business/commercial enquiries

  • New and existing business enquiries: 03456 05 05 05

OS OpenData

Analyse your own location data, build applications and create stunning visual displays with our range of free, quality-assured open data products.

  • 03454 08 18 95


Whilst we always aim to exceed our customers’ expectations, sometimes things can go wrong. If you wish to make a complaint please email customerservices@os.uk giving details of your complaint. Or, if you prefer you can use our online contact us form.

Something else?

Select from other options in our online form to get in touch with us:

Contact us

Please note:

Textphone (deaf and hard of hearing customers only please): 02380 05 61 46
Textphone (from outside the UK deaf and hard of hearing customers only please): +44 2380 05 61 46

National calls are charged at the local rate.
International calls are charged at the standard rate.

Prefer to email us?

Find the right email address for your enquiry.

Back to top
© Ordnance Survey 2016