Reduced operating hours over Easter period

Our live chat and phone opening hours are currently 10am–4pm while our Customer Services team works through a high volume of enquiries. Thank you for your patience.

General mapping enquiries

Change

Choose a topic

Mapping information enquiry

For mapping services and information enquiries

Planning application maps

For queries about planning application maps

Property reference numbers

For unique property reference number (UPRN) enquiries

Survey enquiry

Make an enquiry about a planned survey

Historical maps

For enquiries about historical maps and archives

Make a complaint

You can make a complaint if you're unhappy with the service that Ordnance Survey has provided