Contact us
Opening hours
8am - 6pm Monday - Friday
- Live Chat
- Open
1-2 mins estimated response
- Call
- Open
2-3 mins estimated response
Service outage
We are currently experiencing problems sending and receiving emails due to the worldwide Microsoft outage. We apologise for any inconvenience this may cause and appreciate your patience while Microsoft work to resolve the issue.
If you need to contact OS then please use Live Chat or phone channels.
General mapping enquiries
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Mapping information enquiry
For mapping services and information enquiries
Planning application maps
For queries about planning application maps
Property reference numbers
For unique property reference number (UPRN) enquiries
Survey enquiry
Make an enquiry about a planned survey
Historical maps
For enquiries about historical maps and archives
Make a complaint
You can make a complaint if you're unhappy with the service that Ordnance Survey has provided