Provision of Technology Services Framework Agreement (FOI2529)

We received your request on 29 May 2025 and have handled it under the Freedom of Information Act (FOIA) 2000. A copy of your request is set out in the extract below:

"Under the Freedom of Information Act 2000 I seek the following information about the upcoming & existing Provision of Technology Services Framework Agreement.

Has this framework previously been awarded?

If so, who won the contract?

What were the KPIs and how did the incumbent(s) perform against them?

Please list and provide contact details for the management team relating to this project including; CIO, IT Director and other stakeholders associated.

Please list any and all pain points that this framework has had in the past.

Also list any digital, development and technology pain points you as an organisation, experience.

What upcoming call offs are there envisioned for this framework?

What is your estimated budget for each project (if applicable)?"

I confirm that Ordnance Survey does hold some of the information you have requested. Where the information is not held or exempt from disclosure, this is stated. Taking each request in turn, I confirm the following:

Has this framework previously been awarded?

Yes, this framework has previously been awarded.

If so, who won the contract?

The contract was split into multiple lots with the suppliers assigned as follows:

What were the KPIs and how did the incumbent(s) perform against them?

Information not held. There were no KPIs assigned as part of the framework agreement.

Please list and provide contact details for the management team relating to this project including; CIO, IT Director and other stakeholders associated

This framework is led by the Procurement Team, so the Procurement Contract Manager is responsible for the management of the contract. There are other stakeholders for individual call-offs, however they are not responsible for the management of the contract. In any event, their contact details are exempt from disclosure under section 40(2) (personal information) of the FOI Act, as the information constitutes personal data.

Section 40(2) provides that personal data is exempt information if one of the conditions set out in section 40(3) is satisfied. In our view, disclosure of third party personal data would contravene the principles of the GDPR and DPA 2018.

In reaching this decision, we have particularly considered:

• the reasonable expectations of the employee: given their position, Ordnance Survey considered that they would have a reasonable expectation that their personal data would not be disclosed;
• the consequences of disclosure; and
• any legitimate public interest in disclosure.

Please list any and all pain points that this framework has had in the past.

Information not held.

Also list any digital, development and technology pain points you as an organisation, experience

Information not held.

What upcoming call offs are there envisioned for this framework?

This Framework ends on 04/12/2025 and there are currently no known plans for upcoming call-offs this year.

What is your estimated budget for each project (if applicable)?

Not applicable.