Information on late payments 2023-2025 (FOI2533)

Information on late payments of invoices 2023-2025

Request for information - Ref no: FOI2533

July 11, 2025

Information request

We received your request on 21 June 2025.

We have handled your request under the Freedom of Information Act (FOIA) 2000.

An extract of your request is set out below:

Request
We request under FOIA that you provide, (preferably in Microsoft Excel or an equivalent machine-readable format) the following information in respect of suppliers which were not paid in within 30 days for the period starting 1 April 2023 to the date of this request:

1. Supplier Name
2. Invoice Date
3. Gross Invoice Value
4. Payment Date
5. Late Payment Compensation or Interest Paid (if any)

Our response

I confirm that Ordnance Survey does hold the information you have requested.

I am pleased to provide you with the attached spreadsheet with regard to your request: Information on late payments 2023-2025.xlsx

Advice and Assistance

The information provided shows invoices that have not been paid within 30 days of the invoice date; however, it does not distinguish between invoices that are late, and those where there has been a query delaying payment, or those which have been disputed. Therefore, the information provided contains invoices where payment exceeds 30 days for valid reasons.

Ordnance Survey is required to publish payment practices data every 6 months which summarises our payments made into average time to pay and then paid in < 30 days, 31-60 days, and more than 60 days. This is published on gov.uk: ORDNANCE SURVEY LIMITED reports - Search published payment practice reports - GOV.UK. You may find this helpful.

Next steps

Internal review

If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

Failed to respond to your request within the time limits (normally 20 working days)
Failed to tell you whether or not we hold the information
Failed to provide the information you have requested
Failed to explain the reasons for refusing a request
Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner’s Office (ICO)

If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office (ICO). You should make complaints to the ICO within six weeks of receiving the outcome of an internal review.

Visit the ICO website to report a concern.

Call the ICO helpline on 0303 123 1113.

All information requests

See our previous responses to Freedom of Information (FOI) requests.

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