Wide Area Network WAN Services (FOI2556)

Your request was received on 12 November 2025, and handled in accordance with the Freedom of Information Act (FOIA) 2000, as set out below. We have renumbered your questions, but they are in the same order:

Contract – Wide Area Network (WAN) Services (Including HSCN) 

 

1. WAN Provider(s) 

• Please confirm the main supplier(s) for your WAN services. If this information is not available, please explain why.

2. Contract Expiry Date

• Please provide the expiry date for each WAN contract (DD/MM/YYYY or MM/YYYY acceptable).
• If rolling, please state the terms.

3. Contract Description

• Please provide a brief summary of the scope of each WAN contract.

4. Number of Sites Covered

• Please indicate the number of sites supported by the WAN. An approximation is acceptable.

5. Annual Average Spend

• What is the annual average spend for WAN services? Please break this down by provider if more than one.

6. Procurement Route

• Please provide details of how each WAN contract was procured. If a framework was used, please include the framework name and reference number.

Internal Contact

7. Responsible Contact Person(s)

• Please provide the full contact details for the person(s) responsible for each of the above contracts, including: Full name, Job title, Direct phone number, Email address.
• If full details cannot be provided, the job title alone is acceptable.

 

I confirm that Ordnance Survey does hold the information you have requested which is set out in the attached wide area network services spreadsheet.xlsx

Where the information is exempt from disclosure this is stated in the spreadsheet, and the exemption is explained in further detail below.

Section 40(2) (Personal Information)

The information you requested relating to the full contact details for the person responsible for the contract is exempt from disclosure under section 40(2) (personal information) of the FOI Act, as the information constitutes personal data. Section 40(2) provides that personal data is exempt information if one of the conditions set out in section 40(3) is satisfied. In our view, disclosure of this information would breach the data protection principles contained in the General Data Protection Regulations and Data Protection Act 2018.

In reaching this decision, we have particularly considered:

• the reasonable expectations of the employees: given their positions, Ordnance Survey considered that none of the individuals would have a reasonable expectation that their personal data would be disclosed;
• the consequences of disclosure; and
• any legitimate public interest in disclosure.

Section 40(2) is an absolute exemption and therefore not subject to the public interest test.

Section 16 (information and assistance)

Under the duty to provide information and assistance in accordance with section 16 of FOIA, we can provide the following information which may assist you in this matter. 

You can find out information in relation to our procurement process on our website in our procurement pages, where there is also a ‘contact us’ form. 

Alternatively, you can contact us by telephone via our Customer Service Centre on 03454 56 04 20 or via Live Chat which is available Monday to Friday 08:00 -18:00 (except for Bank Holidays). Outside of these hours, you can use the Contact Us form or email CustomerServices@os.uk