Time is tight: The race to quicker deliveries

How to remain competitive, achieve customer satisfaction, and drive profitability

2 minute read
Cyclist delivering goods

To remain competitive, delivery and logistics organisations need to focus on satisfying customers and driving profitability by making deliveries quick and to time. This requires access to reliable addressing data, so that the properties and precise locations they are delivering to are known ahead of schedule, rather than after a package is expected. Here minute and granular detail is required for logistics companies to compete.

Because such data is a competitive advantage, it creates opportunities to increase more delivery slots, and further improve their own bottom lines. Without access to this crucial location data, organisations will find it difficult to accurately calculate success factors such as time- and cost-to-deliver. Without it, organisations are slow and often make mistakes resulting in frustrated drivers and customers, wasted time, increased costs, and poor service. This can also mean financial penalties for businesses, and ultimately, they find themselves falling behind innovative new players in a rapidly growing market.

So, much like an online order, it follows a set route:

  1. An addressing solution
  2. Intelligent routing
  3. Maximise drops
  4. Improve revenue and profits.

But this can only be achieved through the highly accurate, detailed, up-to-date and authoritative data provided in geospatial addressing products such as AddressBase.

The power of good data

Read our insight, 'Delivering in a logistics crisis', looking at why more and more people have turned to online shopping.

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By Sadie Harriott