CASE STUDY

NUAR is saving Northumbrian Water Group time and money

How early adopter NWG integrated NUAR into its everyday operations to improve the safety of underground excavation and minimise disruption for customers

Northumbrian Water Group (NWG) addressed long-standing challenges with fragmented underground asset data by adopting the National Underground Asset Register (NUAR) and embedding it into its operational processes. The platform has enabled faster, more reliable access to asset information for hundreds of employees and partners, improving safety, reducing disruption and costs, and creating a more consistent, efficient approach to excavation work across the organisation.

|1 MIN READ

Challenge

NWG faced inefficiencies and risks when planning excavation work due to fragmented underground asset data, relying on slow, manual information requests and inconsistent paper-based maps.

Solution

By championing and adopting NUAR, NWG introduced a digital service providing instant access to standardised underground asset information, supported by internal training and stakeholder engagement.

Result

This approach has improved safety and operational efficiency, reduced asset strikes and delays, and enabled hundreds of staff and partners to work from a consistent, reliable view of underground infrastructure.

Read the full NWG case study

On the NUAR website

Read now

Find more case studies

  • National Underground Asset Register
  • Utilities