Highlights and successes over the past year
- Net Promoter Score*
- (2020-21: 27)
- Data transactions
- 1.1 billion
- (2020-21: 515 million)
- kms of Britain flown by the OS flying unit
- 103,544 kms
*Net Promoter Score is an index ranging from ‑100 to 100 that measures the willingness of customers to recommend a company’s products or services to others.
The strategy to deliver on our vision has three core area of focus underpinned by five pillars to deliver growth
Deliver the PSGA
The Public Sector Geospatial Agreement (PSGA) is our largest contract, and it gives any public sector organisation access to OS data and technical support.
Deliver commercial growth
Our leisure business saw fantastic growth last year. OS Maps subscribers grew by 33% to over 415,000 and we continued the roll-out of the app in Australia and prepared a New Zealand launch.
Position OS commercially for the future
Becoming the partner of choice for international governments.