Dumfries and Galloway Council, in partnership with NHS Dumfries and Galloway, developed an award winning Persons at Risk Database (PARD) to prioritise and protect the vulnerable. By overlaying critical information on OS base mapping, PARD has saved time and lives.
What were the challenges?Preparing for and responding to disasters is one of the most critical functions for public service organisations. How could Dumfries and Galloway Council develop a way of ensuring those responding to crises knew exactly where to focus their resource?
The council and the NHS have a different understanding and definition of vulnerability, complicating work with the Emergency Services. How could accurate and sensitive records of vulnerable citizens be shared between the LA, the NHS and Emergency Services?
Dumfries and Galloway is a large, rural area. How could services manage and respond to events quickly and efficiently?
What was the solution?
What were the outcomes?
- PARD has been so successfully deployed that work is underway to explore whether it can be scaled up to a national resilience solution.
- One definition of vulnerability within Dumfries Galloway.
- A highly effective tool for planning and responding to emergency events.
- Emergency Services can now act more quickly than ever and target their resources effectively. Response analysis that used to take hours can now be done in minutes.
- The tool has won a number of awards:
- Emergency Planning Society 'Initiative of the Year' award 2015.
- Scottish Public Service Awards 'Digital Public Services Award' 2015.
- COSLA 'Delivering Excellence' Award 2016.