NAFN needed to refine and improve its address file, so turned to Ordnance Survey’s OS Places API which has saved considerable time, money and resources.
What were the challenges?
- Continuing to provide NAFN members with data, intelligence and best practice services in areas such as corporate fraud, debt recovery and tenancy fraud.
- Refining and improving the use of the Postal Address File (PAF) to help develop new services to members.
- Restricting access to the PAF for members only – to save costs.
- Limiting the need to manually enter addresses not appearing on the PAF – to save resources.
What was the solution?
A review of operational costs highlighted the opportunity to deliver an improved PAF service to members at a significantly lower cost.Mark Astley, Head of NAFN Data and Intelligence Services
In September 2014, NAFN selected OS Places – a capture and verification API service supplied by Ordnance Survey.
As Britain’s mapping agency, OS supported the in-house development and re-design of the NAFN website and case management software supplied by Intec for Business, incorporating OS Places.
What were the outcomes?
- A 90 per cent reduction in annual licence costs.
Greater control of access to the PAF now restricted to members only (previously 300,000 look ups per annum, currently 65,000 per annum).
- Access to a comprehensive and accurate address file has dramatically reduced the need to input addresses manually.
- Removed the need to continually update and store files locally (the PAF is a cloud-based product).