Jump to the following:

By continuing, you agree to the use of cookies by us and third parties, which we use to improve your visit.

  • This new service will allow us to plan how we deliver our services and to analyse and report on our work more accurately and efficiently.

    Assistant Chief Fire Officer Neil Hessell, South Yorkshire Fire and Rescue

The availability of current and accurate geographic information such as the location of fire hydrants and site specific risk information is of fundamental importance to fire and rescue services so they can plan and respond to incidents. Ensuring that all back office and front line staff can access the same current map view is an additional benefit that South Yorkshire Fire and Rescue Service (SYFR) organisation wished to address. With the introduction of the Public Sector Mapping Agreement (PSMA) the service has access to a wide range of Ordnance Survey’s core datasets, and are keen to make best use of it across the organisation for a wide range of functions.

The challenge

All local authorities and emergency services are required to make efficiency savings, so reducing the costs of maintaining up-to-date and consistent data across a range of users has become increasingly important. Like many other fire and rescue services, SYFR has acquired, over time, a range of mapping data and GIS software which fulfil individual project requirements and which are used by different teams meeting different objectives. All these systems require additional effort to be maintained and kept consistent to be effective.

The solution

SYFR has become the first public sector customer of a new ‘cloud hosted, on demand’ service from Ordnance Survey. The OS OnDemand Web Map Tile Service (WMTS-like) has enabled SYFR to develp a single, interactive, web-based view of their location-based data that has traditionally been stored in a number of disparate systems. The ‘SYFR maps’ Intranet mapping application brings incident, fire hydrant and site risk information together for the first time and makes it accessible to all members of staff.

SYFR have also linked OS OnDemand (WMTS-like) to their Incident Recording System (IRS) and have used it to allow station personnel to query and correct the location of non-addressable incidents.

The benefits

By linking OS OnDemand (WMTS-like) to a number of back office applications, SYFR are able to utilise a large number of Ordnance Survey products made available under our PSMA to a greater level without having to worry about the costly and times consuming overhead of storing and keeping mapping data up-to-date and consistent across the organisation.

SYFR also intend to develop the tool to plot actual incidents against other datasets, such as community safety activity, to inform future prevention work.

In the future it is hoped that SYFR will be able to utilise OS OnDemand (WMTS-like) to provide an easy-to-use tool that supports the publication of incident statistics in line with its desire to increase transparency of data.

SYFR also intend to develop the tool to plot actual incidents against other datasets, such as community safety activity, to inform future prevention work.

The products used

Download this case study PDF – 633kB


Related case studies

In 2005, South Wales Fire and Rescue Service became one of the first in the country to deploy OS MasterMap® Topography Layer to every one of its appliances.

West Midland Fire and Rescue Service avoids annual cost of £470 000 by developing and implementing in-house technology and software.

Back to top
© Ordnance Survey 2019