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Mobile phone contracts

This Freedom of Information request asks for details of our mobile phone contracts.

Request for information - Ref No: FOI21980 (Mobile phone contracts)

Request

Thank you for your email of 20 January 2021, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000, as set out in the extract below:

"Please send me the following information with regards to the organisation’s Mobile Phones contract. You may have received the same request in the past and this information sent has now expired and I require an update as soon as possible for the following information:

If there is more than one provider please split all the information including the annual average spend, number of connection, duration, contract dates and internal contact details.

  1.  Network Provider(s) - Please provide me with the network provider name e.g. EE, Telefonica, Vodafone, Three
  2. Annual Average Spend for each Network Provider - Can you please provide me with the average annual spend over the last 3 years. If this is a new contract can you please provide the estimated annual spend.
  3. Number of Connections- Number of connections for each network provider. (number of voice only devices, voice and data devices, data only devices) please provide me with the breakdown and not the overall total.
  4. Duration of the contract- please state if the contract also includes contract extensions for each provider.
  5. Contract Start Date- please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. (if there are multiple start dates, could you please provide me with the earliest date for each provider)
  6. Contract Expiry Date- please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. If the contract is rolling please state.
  7. Contract Review Date- Please can you provide me with a date when the organisation plans to review this contract.
  8. The person in the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided please send me their actual job title.
  9. If the mobile phone contract is provided by a managed contract please provide me with the actual name of the network provider along with the number of connections and the internal contact from within the organisation responsible for this contract.

Please can you provide me with the latest information- If the organisations are currently out to tender please can you also state the approx. date of the award along with the information above. Also if the contract in the response has expired/rolling please can you provide me with further information if available of the organisation's plans going forward with regards to mobiles and the current status? If this contract was awarded within the past three months can you please provide me with a shortlist of suppliers that bid on the contract?"

Our response

I confirm that Ordnance Survey does hold some of the information you have requested. Where the information is not held or exempt from disclosure this is stated. Taking each request in turn, I confirm the following:

1. Network Provider(s) - Please provide me with the network provider name e.g. EE, Telefonica, Vodafone, Three

Vodafone and Orange / EE

2. Annual Average Spend for each Network Provider - Can you please provide me with the average annual spend over the last 3 years. If this is a new contract can you please provide the estimated annual spend.

Orange / EE 2018-2019 £8.4k
Orange / EE 2019-2020 £3k
Orange / EE 2020-2021 £3k
Vodafone 2018-2019 £180K
Vodafone 2019-2020 £232K
Vodafone 2020-2021 £184K

Vodafone - estimate new annual spend £130.4k

Orange / EE - estimate new annual spend £3k

3. Number of Connections- Number of connections for each network provider. (number of voice only devices, voice and data devices, data only devices) please provide me with the breakdown and not the overall total.

  Vodafone Orange / EE
Voice only 211 24
Voice and Data 647 0
Data only 310 139

4. Duration of the contract- please state if the contract also includes contract extensions for each provider.

Vodafone - Initial 2 years with optional 1 year extension.

Orange / EE - rolling 30 day contract

5. Contract Start Date- please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. (if there are multiple start dates, could you please provide me with the earliest date for each provider)

Vodafone - 01/02/2020

Orange / EE - no current signed contract

6. Contract Expiry Date- please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. If the contract is rolling please state.

Vodafone - 01/02/2022

Orange / EE - rolling 30 day contract

7. Contract Review Date- Please can you provide me with a date when the organisation plans to review this contract.

Vodafone - 01/11/2021

Orange / EE - No plans to review.

8. The person in the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided please send me their actual job title.

I confirm the job title for the person responsible for these contracts is the Procurement and Contracts Manager, we hold full contact details requested above but this information is exempt from disclosure under section 40(2) (personal information) of the FOI Act, as the information constitutes personal data which is not already in the public domain.    
   
Section 40(2) provides that personal data is exempt information if one of the conditions set out in section 40(3) is satisfied. In our view, disclosure of this information would breach the data protection principles contained in the General Data Protection Regulations and Data Protection Act 2018.   

In reaching this decision, we have particularly considered:   
  
• the reasonable expectations of the employees; given their positions, Ordnance Survey considered that none of the individuals would have a reasonable expectation that their personal data would be disclosed;   
• the consequences of disclosure; and   
• any legitimate public interest in disclosure.   
   
Section 40(2) is an absolute exemption and therefore not subject to the public interest test.    

However, under the duty to provide information and assistance in accordance with section 16 of FOIA, we can provide the following information which may assist you in this matter.   

You can find. out further information in relation to our procurement process and a contact form on our website.

9.If the mobile phone contract is provided by a managed contract please provide me with the actual name of the network provider along with the number of connections and the internal contact from within the organisation responsible for this contract.

Not applicable, therefore information not held.

Please can you provide me with the latest information-

If the organisations are currently out to tender please can you also state the approx. date of the award along with the information above.

Not applicable, Ordnance Survey is in contract therefore we do not hold this information.

Also if the contract in the response has expired/rolling please can you provide me with further information if available of the organisation's plans going forward with regards to mobiles and the current status?

Not applicable, Ordnance Survey is in contract therefore we do not hold this information.

If this contract was awarded within the past three months can you please provide me with a shortlist of suppliers that bid on the contract?

Not applicable, Ordnance Survey is in contract therefore we do not hold this information.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Contact us via our FoI form

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner’s Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website (ico.org.uk) under ‘Report a concern’ or you may wish to call the ICO helpline on 0303 123 1113.