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Information requests performance

Find statistics showing how we've performed when responding to information requests.

Here we've published statistics showing our performance in handling Freedom of Information requests and Environmental Information Regulations requests over the last three years.

Information requests performance in 2021 

The table below shows headline statistics for the Freedom of Information requests we received from 1 January to 31 December 2021:

  • We've responded to 100% of requests on time - that's within the 20-working-day statutory deadline.
  • We've received four requests for internal review.
  • We've received one Environmental Information Regulations request.
2021 Q1 Q2 Q3 Q4 Total
Requests received Number received 24 23 22 17  86
Number still being processed 0 0 0 0  0
Number withdrawn 1 1 0  1 3
Responses provided Number completed on time 24 23 22  17 86
Number overdue 0 0 0  0  0
Number clarified (stop clock) 1 1 3  2  7
Information provided Full disclosure 3 7 4  4  18
Part disclosure 13 7 3  9 32
Information not held 3 2 4 2  11
Refused in full 4 5 2  1  12

Information requests performance in 2020

The table below shows headline statistics for the Freedom of Information requests we received from 1 January to 31 December 2020.

  • We responded to 100% of requests on time - that's within the 20-working-day statutory deadline.
  • We received one request for internal review.
  • We didn't receive any Environmental Information Regulations requests.
2020 Q1 Q2 Q3 Q4 Total
Requests received Number received  17  21  6  8  52
Number still being processed  0  0  0  0  0
Number withdrawn  1  0  0  0  1
Responses provided Number completed on time  15  21  6  8  52
Number overdue 0 0 0 0 0
Number clarified (stop clock) 1 0 0 0 1
Information provided Full disclosure  2  7  3  3  15
Part disclosure  10  7  2  3  22
Information not held  1  5  1  0  7
Refused in full  2  2  2  1  7

Information requests performance in 2019

 The table below shows headline statistics for the Freedom of Information requests we received from 1 January to 31 December 2019.

  • We responded to 100% of requests on time - that's within the 20-working-day statutory deadline.
  • We received two requests for internal review.
  • We didn't receive any Environmental Information Regulations requests.
2019 Q1 Q2 Q3 Q4 Total
Requests received Number received  19  19  20  25  83
Number still being processed  0  0  0  0  0
Number withdrawn  4  0  3  1  8
Responses provided Number completed on time  15  19  17  24  83
Number overdue  0  0  0  0  0
Number clarified (stop clock)  1  2  4  2  9
Information provided Full disclosure  2  6  6  6  18
Part disclosure  8  8  7  13  37
Information not held  5  4  3  1  14
Refused in full  0  1  2  4  6

Information requests performance in 2018

The table below shows headline statistics for the Freedom of Information requests we received from 1 January to 31 December 2018.

  • We responded to 100% of requests on time - that's within the 20-working-day statutory deadline.
  • We received four requests for internal review.
  • We didn't receive any Environmental Information Regulations requests.
2018 Q1 Q2 Q3 Q4 Total
Requests received Number received 19 18 24 16 77
Number still being processed 0 0 0 0 0
Number withdrawn 0 1 0 0 1
Responses provided Number completed on time 19 17 24 16 77
Number overdue 0 0 0 0 0
Number clarified (stop clock) 1 2 1 0 4
Information provided Full disclosure 3 6 4 5 18
Part disclosure 9 4 10 6 29
Information not held 3 1 4 3 11
Refused in full 4 6 6 2 18