Get the help you need from our specialist team.
Customer support topics and resources
Access resources for topics including land and property boundaries, election and historic maps, government representatives and OS Licensed Partners
How can we help?
Use the links below to learn more or get in touch, and we'll guide you in the right direction.
Government and public sector support
Find the support you need, from Public Sector Geospatial Agreement (PSGA) information to getting the most out of Ordnance Survey (OS) data and services.
Public sector general support
From getting started with OS data and services through to advanced specialist geospatial analysis and visualisation.
OS data for public sector
Learn more about our data platform, how to sign up, what data you can access and what you can do with it.
Public sector licensing guidance
See what you can do with your PSGA member licence.
Licensed Partner support
Sign into the Partner Portal to find a wealth of support for OS Licensed Partners, from managing your account to latest Partner contracts.
Partner account support
Understand how to manage your account and find details of the OS Channels Partners team.
Data product support
Find links to the OS Data Hub, documentation, tutorials, and examples of OS data in use.
Licensing and contract information
Read the latest Partner contracts, licences, and service plans.
Further customer support
International team contacts
Our services and solutions are tailored to meet each customer’s unique needs.
Developer support
Resources and guidance in managing your OS data account and your mapping projects.
How to pay OS
How to pay us online – by debit card, credit card, BACS payment, or cheque.
OS Orders support and user guide
OS Orders user guide, troubleshooting and answers to frequently asked questions.
Can't find what you need?
Contact us directly to speak to our friendly customer service team