OS data product support

Access useful product and technical support to use OS data products successfully

OS Data Hub support

Browse documentation and tutorials to help you get started with OS data.

  • OS Data Hub documentation

    Get a product overview, view guides to get started, and read the technical specifications.

  • OS Data Hub support

    Detailed step-by-step guidance will help you start harnessing OS data for your project. FAQs and our Support Team are also available to answer enquires.

  • API tutorials

    Find out how to develop solutions with our APIs. View common use cases or learn how to build in functionality for an interactive map on your website.

View OS product refresh dates

Get update frequencies for OS digital mapping products, including OS Mastermap Topography Layer.

Find out more

National Geographic Database (OS NGD) support

Technical support for OS NGD, consisting of OS Select+Build and the OS NGD APIs.

  • OS NGD documentation

    Find out how to get started with OS NGD, accessing via the download service and APIs, data structure and code lists.

  • OS NGD tutorials

    These technical articles provide in-depth details of using OS NGD data via OS Select+Build and the OS NGD APIs.

Premium data support

Technical support for OS premium data products.

AddressBase

Find support for products in the AddressBase family

Code-Point support

Find support for Code-Point products.

OS MasterMap support

Find support for products in the OS MasterMap family.

Contextual & Derived, Networks, and Height product support

Find support and technical information on premium products in the Contextual & Derived, Networks, and Height categories.

Open data support

OS OpenData is licensed under the Open Government Licence which allows you to use the OS OpenData datasets in any way and for any purpose. We simply ask that you acknowledge us with "Contains OS data © Crown Copyright [and database right] (year)".​

Find out more about the Open Government Licence (OGL).​ For further product support, read technical specifications, getting started guides and supporting information linked below.

Other tools and support

Browse other resources to support your use of OS products.

Tools

Coordinate transformation tool​

Benchmark locator

XML file resources​

XML file resources​​

Product and service metadata​​

Code lists​

GeoDataViz Toolkit

GeoDataViz Toolkit

Can't find what you need?

If you can't find the data product support you're looking for, get in touch today

Contact us