Cloud hosting contracts (FOI221093)

This Freedom of Information request asks for details of Cloud Hosting Contracts

Request for information - Ref no: FOI221093

February 22, 2023

Information request

Thank you for your email of 21 July 2022, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000, as set out in the extract below:

I wish to submit a request to the organisation around their hosting contract(s) with 3rd party providers. The type of contract I wish to see is below:

Cloud Hosting- Cloud hosting services provide hosting for websites on virtual servers, which pull their computing resource from extensive underlying networks of physical web servers. Not all of these will be applicable to the organisation. For the different types of hosting services, can you provide me with the following information:

Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?
Who is the supplier of the contract? If possible can you also provide me with the name of the vendor, if applicable?
What is the annual contract value for each contract?
What type of cloud environment?

Private Cloud- a distinct and secure cloud based environment in which only the specified client can operate.

Public Cloud - where cloud services are provided in a virtualized environment, constructed using pooled shared physical resources, and accessible over a public network such as the internet.

Hybrid- integrated cloud service utilising both private and public clouds to perform distinct functions within the same organisation.

What is the original start date of the contract agreement? If there are more than one contract please provide me with the start date for each contract.
What is the actual expiry date of the contract agreement? If there are more than one contract please provide me with the expiry date for each contract.
When will the organisation plan to review this contract? If there are more than one contract please provide me with the review date for each contract.
What is the contract period in years? Please include whether the agreement has any extension periods?
What services are provided under the contract? Please do not put hosting information such as web hosting, file storage, hosted application. The more information the better,

You may have received the same request in the past. The information sent has now expired and I required an update as soon as possible. If all the information besides the contract dates are the same, I am happy to just receive an update on the contract dates.

Our response

I confirm that Ordnance Survey does hold the information you have requested.

We received the same information request on 26 March 2021, and replied on 26 April 2021 under FOI21999.

The table below sets out the responses to each question for each contract, the only information that has changed since our previous response of 26 April 2021 under FOI21999, is emboldened in the table below:-

	Microsoft Limited UK	Amazon Web Services
1.Type of hosting – Dedicated, Co-Location, Cloud Hosting, Other?	Cloud Hosting	Cloud Hosting
2. Who is the supplier of the contract? If possible can you also provide me with the name of vendor, if applicable?	Microsoft Limited UK	Amazon EU SARL
3. What is the annual contract value for each contract?	PAYG - annual £5,500,000	PAYG - annual $302,300
4. What type of cloud environment?	Public Cloud	Public Cloud
5. What is the original start date of the contract agreement?	December 2021	March 2010
6. What is the actual expiry date of the contract agreement?	November 2024	On-going
7. When will the organisation plan to review this contract?	Regularly reviewed during the life of the contract.	Regularly reviewed during the life of the contract.
8. What is the contract period in years? Please include whether the agreement has any extension periods?	3 years Option to renew for a term of 36 months.	On-going No extension periods.
9. What services are provided under the contract?	Mobile App Backend, Geospatial Production, Job Planning, Geospatial product generation and storage, Land administration System, API's, Development	API's, Web Services, Public Map Services, Public Map Services
10. Can you please provide me with the contract officer responsible for this contract?	Exempt (Section 40) – see below for further information.	Exempt (Section 40) – see below for further information.

Next steps

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

Failed to respond to your request within the time limits (normally 20 working days)
Failed to tell you whether or not we hold the information
Failed to provide the information you have requested
Failed to explain the reasons for refusing a request
Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

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