Corporate Estate Managing Maintenance (FOI231161)

This Freedom of Information request asks for information concerning the maintenance of our corporate estate

Request for information - Ref no: FOI231161

September 28, 2023

Information request

Thank you for your email of 3 July 2023, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000, as set out in the extract below:

“Please can you provide me with information concerning the maintenance of your corporate estate i.e. operational buildings, land and any other property (e.g. investment) and schools, if they are within your jurisdiction. Not any social housing/dwellings.

What type of maintenance management model does your organisation use? E.g. Managed supply-chain, single hard-fm & soft-fm contractor, internal workforce, principal contractor etc.
Can you provide a list of the approved contractors used?
What are the total values of contracts granted?
When do these contracts expire?
What services are provided in each contract?
What procurement method was used? E.g. Open ITT, Framework if so, which one?"

Our response

I confirm that Ordnance Survey does hold some of the information you have requested. A copy of the information, which can be disclosed, is set out in the table below, where the information is not held this is stated:

	OS HEAD OFFICE EXPLORER HOUSE: Explorer House, Adanac Park, Southampton	SUTTON YARD, 65 Goswell Road, London
Q1. What type of maintenance management model does your organisation use? E.g. Managed supply-chain, single hard-fm & soft-fm contractor, internal workforce, principal contractor etc.	Total FM	Soft FM
Q2. Can you provide a list of the approved contractors used?	CBRE	Intelligent Workplace Solutions LTD
Q3. What are the total values of contracts granted?	Fixed contract value is £1.25m annually. Reactive and project works are additional but not contracted	£21,163.46 Per Annum
Q4. When do these contracts expire?	June 2024, but scope to extend to June 2026	Updated Annually. Date of contract is 16^th November 2018
Q5. What services are provided in each contract?	Security Cleaning Catering Maintenance management Helpdesk Print and Post Porterage	Cleaning
Q6. What procurement method was used? E.g. Open ITT, Framework if so, which one?	Full tender carried out under the CCS Framework, RM3830 - BS2050.2020	Not held - we do not have a record of the Procurement method used at the time the contract was awarded.

In addition to the properties listed in the table above, Ordnance Survey also uses the properties listed below for desk space / storage only. These properties are managed by the Landlords for each property and not by Ordnance Survey. Therefore, Ordnance Survey does not hold maintenance contracts for the properties listed below:

BRISTOL 6 Old Bank House, Chipping Sodbury, BS37 6AD
HAVANT Langstone Tech Pk PO9 1SA
NEWCASTLE UNDER LYME 25 Brampton House Business Centre
ROMSEY 39 Abbey Park Industrial Estate, Premier Way,Hants SO51 9AQ
ROTHERHAM Bowbridge Estate, Templeborough S601BY
WORCESTER Gov Buildings, Whittington Rd, WR5 2LR

Next steps

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

Failed to respond to your request within the time limits (normally 20 working days)
Failed to tell you whether or not we hold the information
Failed to provide the information you have requested
Failed to explain the reasons for refusing a request
Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner’s Office (ICO)

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Visit the ICO website to report a concern.

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