Finance Software (FOI241258)

Finance Software

Request for information - Ref no: FOI241258

August 23, 2024

Information request

We received your request on 30 July 2024

We have handled your request under the Freedom of Information Act (FOIA) 2000.

A copy of your request is set out in the extract below:

“I am writing to you under the Freedom of Information Act 2000 to request the following information from your organisation.

Please may you provide me with:

What software you are currently using to facilitate BACS payments & what is the date of the renewal for this contract?
How much you are paying annually for this contract, and where do you advertise for this tender?

This is to identify tender opportunities, please provide the information in the form of an email.

If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request. If you can identify any ways that my request could be refined, I would be grateful for any further advice and assistance.”

Our response

I confirm that Ordnance Survey does hold the information you have requested.

Taking each request in turn, I confirm the following:

1. What software you are currently using to facilitate BACS payments & what is the date of the renewal for this contract?

The software we currently use to facilitate BACS payments is PTX BACS. The date for renewal of this contract is 30 January 2025.

2. How much you are paying annually for this contract, and where do you advertise for this tender?

The annual cost of this contract is £9,995. We do not advertise for this tender due to its low value.

Advice and Assistance

Under the duty to provide information and assistance in accordance with section 16 of FOIA, we can provide the following information which may assist you in this matter:

For low value procurements we obtain three quotes, rather than advertising.
You can find out information in relation to our procurement process on our website in our procurement pages

Next steps

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

Failed to respond to your request within the time limits (normally 20 working days)
Failed to tell you whether or not we hold the information
Failed to provide the information you have requested
Failed to explain the reasons for refusing a request
Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner’s Office (ICO)

If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office (ICO). You should make complaints to the ICO within six weeks of receiving the outcome of an internal review.

Visit the ICO website to report a concern.

Call the ICO helpline on 0303 123 1113.

All information requests

See our previous responses to Freedom of Information (FOI) requests.

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