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PSGA support information

Support available to Members and Partners

As part of the Public Sector Geospatial Agreement (PSGA), Ordnance Survey (OS) technical expertise will be available to support customers with everything from getting started with OS Data and Digital Services through to advanced geospatial analysis and visualisation.

Getting started with the PSGA (available to all PSGA Members and OS Partners)

As part of the PSGA – Ordnance Survey’s online resources are available to assist you with on-boarding new data and services into your organisation or refamiliarise with OS content you may have used before.  

Support is available to help you understand how to use and embed OS data and services. To get you started, you can: 

  • Make use of the new tools and services available as part of the OS Data Hub
  • Discover our products through clear and concise documentation, such as our Getting Started Guides and Technical Specifications, to learn about formats and ordering, loading and ultimately using OS data. 
  • Develop your knowledge of OS data and services by engaging with our latest tips, styles, code libraries and webinars. 

Using OS Data and Services (all Tier 1 Public Sector Organisations* and OS Partners)

As part of the PSGA – Ordnance Survey’s technical support experts will be available to help you understand and unlock the benefits of using OS data within your business and services.  

Our technical experts can provide: 

  • Detailed product and service demonstrations, tailored to your business outcomes 
  • Investigative help and support if you encounter an issue with OS data or whilst using our digital services. 
  • On-site support and guidance to enable the use of OS data in your software and web applications and in-depth technical workshops facilitated by our technical experts
  • Advice and guidance in utilising, managing and maintaining your geospatial data holdings, including systems supplied by third parties. 
  • Focused support for decommissioning legacy systems, software and data to promote the smooth and timely migration to new OS data and services, enabling your business outcomes to be achieved uninterrupted.

Maximising the value of OS Data (all Tier 1 Public Sector Organisations*)

For this level of technical support – our experts can work with you to maximise the value of geospatial data across your organisation to support new business decision making and policy outcomes. 

Our experts can work with you to: 

  • Explore, understand and exploit new geospatial opportunities to deliver additional value through the integration of OS content with your data and other systems where necessary. 
  • Help you understand your data requirements and make recommendations for improvements to unlock new initiatives involving OS Data. 
  • Provide a bespoke understanding of OS Data including data modelling, analytics and data visualisation to your organisation. 

Embedding OS technical expertise into your organisation (all Tier 1 Public Sector Organisations*)

This level of technical support is intended to improve understanding and expertise around geospatial information across government and demonstrate the value to policy development through providing new insights, statistics and visualisations based on OS Data. 

This could involve embedding a small team of OS technical experts, over a period of at least three months, focused on delivering a substantial piece of analysis or support.

The priority and focus of the activities may be given to key policy development in National Security and Resilience, Environment, Transport, Housing and Land Administration and Health. 

Provision of expert scientific advice (available to all Tier 1 Public Sector Organisations*)

This level of specialist support is intended to provide in-depth problem solving, support for policy and decision making, as well as strategy and capability development and exploitation around geospatial information across government.

Our scientific expertise covers a broad range of activity which includes: geospatial science and analytics, geodesy, positioning technologies, for example GPS and global satellite navigation systems (GNSS), machine learning applied to geospatial problems, connected autonomous vehicles, and the integration of digital built environment information in a geospatial framework.

*All Central Government Ministerial Departments, Non Ministerial Departments, Agencies, public corporations and other public bodies as listed on: