Returns

Please contact us before returning any items, either through our chat service, phone or online enquiry form. You will need your contact information and order number.

Damaged, broken or incorrect items

If the item(s) are damaged or broken on delivery, they can be returned for a full refund or a replacement within 14 days from delivery. If the item you receive is not the one ordered, please return it within 14 days from delivery and we will send the correct ones as soon as possible.

Unwanted items

If you change your mind, you can return any item within 14 days from delivery. We will refund the purchase price, standard delivery charges and the cost of posting the product to us within 14 days of us receiving the product. Note that this does not apply to items that have been created specifically for you, such as Custom Made maps, which will only be refunded if damaged.