Contact us

Opening hours

8am - 6pm Monday - Friday

How can we help?

Contact OS Maps for help with the OS Maps app and web, such as subscriptions and technical support

Help and support with the OS shop, including purchases, order support, returns, and trade enquiries

Report map errors or omissions with OS mapping, such as address, map features or public right of way errors

Queries about general mapping information, including property reference numbers and historical maps

Support in accessing OS data, licensing queries, help with using data and APIs, Partner, PSGA and commercial enquiries

Teaching resource support or teacher training enquiries, plus higher education research queries

Careers enquiries at OS, including job application or onboarding queries, and work experience interest

For any ad-hoc media requests, use of map extracts, aerial imagery, data stories, and interview requests

You can make a complaint if you're unhappy with the service that Ordnance Survey has provided

If you have had a positive experience with Ordnance Survey we'd love to hear about it

Our free mapping for emergencies (MfE) service supports category 1 and 2 responders and is available 24 hours a day