Kartverket is the Norwegian Mapping Authority. As well as collating and managing Norway’s geographical information, it’s responsible for all national property registration. It wanted to integrate its Land and Sea Divisions, and increase uptake of its data.
Ordnance Survey International provided its expertise to deliver a report on how this could be achieved, which is now underpinning a transformation programme for Kartverket.
What were the challenges?
- Increasing the breadth and depth of use of Kartverket data.
- Identifying efficiency gains through process improvements across both land and sea divisions.
- Working within existing funding parameters, statutory requirements and national policy constraints.
- Reviewing unsynchronised data in the ‘near shore’ are (which falls between the two divisions) and creating a seamless match.
- Understanding and developing the customer need for data in that area, and how to implement it.
What was the solution?
Ordnance Survey International – together with partners ConsultingWhere and Norwegian firm Geodata – initially mapped the current state of the existing operational processes within the land and sea divisions.
They then developed a future state for the organisation through a series of interviews and questionnaires with 22 internal and external stakeholders to identify the requirements of the mapping authority, with a focus on the areas of Norway’s ‘near shore’ environment which are notoriously difficult to survey and navigate.
What was the outcome?
Ordnance Survey International identified five critical success factors – to achieve Kartverket’s goal of increasing the breadth and depth of use of its data (through new and existing users). Experts from across Ordnance Survey were identified to contribute to the final report, each being responsible for determining what needed to be done to achieve the critical success factors in the following areas:
- Improving stakeholder engagement.
- Producing current and relevant data for both land and sea.
- Improving production processes at no extra cost.
- Improving all measures of quality.
Ordnance Survey International then created a roadmap – a sequence of 25 initiatives to support the achievement of the critical success factors, and produced a report: the Enhanced Consultancy Services Project.
As a result of the report, Ordnance Survey International was asked to provide expertise in undertaking a transformation programme based around the initiatives.
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