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IT Suppliers

This Freedom of Information request asks for details of our suppliers and spend on IT hardware, software, support and services.

Request for information - Ref No: FOI20957

Request

Thank you for your email of 22 April 2020 requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000, as set out in the extract below:

  1. Does the organisation outsource and use 3rd party suppliers under any of the following 3 categories? - IT Hardware/Software, - IT support, - IT Services and communication.
  2. If so who are the suppliers/resellers used and what has the spend been with them in the last 6 months?
  3. Who are the contacts/procurement in the organisation to speak with in order to get added as an IT supplier to the organisation?
  4. Who are the IT managers in the organisation in place and there contact details?"

Our response

I confirm that Ordnance Survey does hold some of the information you have requested. 

Where the information is not held or exempt from disclosure this is stated.  Taking each request in turn, I confirm the following:

1. Does the organisation outsource and use 3rd party suppliers under any of the following 3 categories? -IT Hardware/Software -IT Support. -IT Services and communication.

I confirm that we outsource and use 3rd party suppliers for IT Hardware/Software and IT support.

I confirm we do not outsource and use 3rd party suppliers for IT services and communication.

2. If so who are the suppliers/resellers used and what has the spend been with them in the last 6 months?

Please see the attached spreadsheet (.xlsx) for a list of IT suppliers.

Ordnance Survey pay our suppliers annually therefore we do not hold payment for the last 6 months. However, under the duty to provide information and assistance in accordance with section 16 of FOIA, we can provide you with the total value for each supplier which may assist you in this matter, which is also in the attached spreadsheet.

3. Who are the contacts/procurement in the organisation to speak with in order to get added as an IT supplier to the organisation?

You can find out more information in relation to our procurement process on the procurement pages of our website. Please refer to our ‘Guide for supplier’ which contains a contact form for our Strategic Procurement and Supplier Management team. 

The names and contact detail of individuals within the Procurement and Supplier Management team are exempt from disclosure under section 40(2) (personal information) of the FOI Act, as the information constitutes personal data which is not already in the public domain.        

Section 40(2) provides that personal data is exempt information if one of the conditions set out in section 40(3) is satisfied. In our view, disclosure of this information would breach the data protection principles contained in the General Data Protection Regulations and Data Protection Act 2018.      In reaching this decision, we have particularly considered:      

  • the reasonable expectations of the employees; given their positions, Ordnance Survey considered that none of the individuals would have a reasonable expectation that their personal data would be disclosed;  
  •  the consequences of disclosure; and   
  • any legitimate public interest in disclosure.       

Section 40(2) is an absolute exemption and therefore not subject to the public interest test. 

Please note most of our Procurement is through Crown Commercial Services (CCS) frameworks, namely, RM1557, RM6068, RM3808, RM3733, and RM3804

4. Who are the IT managers in the organisation in place and there contact details?

The person with overall responsibility for the decision-making process for the procurement of these services for Ordnance Survey is Jo Shannon, Director of Engineering.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000.  If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Contact us via our FoI form

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner’s Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website (ico.org.uk) under ‘Report a concern’ or you may wish to call the ICO helpline on 0303 123 1113.