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Recruitment agencies

This Freedom of Information request asks details about whether we use recruitment agencies.

Request for information - Ref No: FOI19919

Request

Thank you for your email of 2 October 2019, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000, as set out in the extract below:

  1. Please confirm whether you use recruitment agencies to support in the recruitment of temporary and permanent staff?
  2. If yes to the above question, please can you confirm the agency spend on recruitment for the last 12 months? Please could this be split out between temporary and permanent recruitment.
  3. Please can you confirm the title/model of any recruitment contracts you have in place? (e.g. PSL, MSP, RPO,).
  4. Please confirm if you use any frameworks for recruitment? (e.g. Crown Commercial Service)
  5. If any frameworks have been used, please provide details of any agreements/direct awards made in the past 12 months?
  6. If applicable, please confirm the end date of your current contract for temporary recruitment, if a specific end date is not available please provide the start date. Please also confirm the name(s) of the relevant temporary recruitment suppliers.
  7. If applicable, please confirm the end date of your current contract for permanent recruitment, if a specific end date is not available please provide the start date. Please also confirm the name(s) of the relevant permanent recruitment suppliers.
  8. Please confirm the categories of staff you recruit for?

Our response

I confirm that Ordnance Survey does hold the information you have requested. Taking each request in turn, I confirm the following:

1. Please confirm whether you use recruitment agencies to support in the recruitment of temporary and permanent staff?

Ordnance Survey use recruitment agencies to support the recruitment of temporary and permanent staff.

2. If yes to the above question, please can you confirm the agency spend on recruitment for the last 12 months? Please could this be split out between temporary and permanent recruitment.

The total spent on recruitment for the last 12 months, up to the end of June 2019 was £1,532,065, £64,005 of that was on permanent fees and the remainder on temporary recruitment.

3. Please can you confirm the title/model of any recruitment contracts you have in place? (e.g. PSL, MSP, RPO,).

PSL

4. Please confirm if you use any frameworks for recruitment? (e.g. Crown Commercial Service)

We use our own PSL framework which is an internal framework.

5. If any frameworks have been used, please provide details of any agreements/direct awards made in the past 12 months?

We have not used any frameworks in the last 12 months therefore we do not hold any information.

6. If applicable, please confirm the end date of your current contract for temporary recruitment, if a specific end date is not available please provide the start date. Please also confirm the name(s) of the relevant temporary recruitment suppliers.

The end date for PSL is February 2020.

In relation to your request for the names of the temporary recruitment suppliers, I confirm that Ordnance Survey does hold the information however, we consider this information to be exempt from disclosure under section 43(2) of the FOIA, and it is therefore withheld, as explained below: -

Section 43(2) Prejudice to commercial Interests

Under section 43(2) of the FOIA, information is exempt if its disclosure would, or would be likely to, prejudice the commercial interests of any person.

In this case, we consider that disclosure of the names of the temporary recruitment suppliers OS uses together with the agency spend on temporary recruitment would be likely to prejudice the commercial interests of Ordnance Survey and that of the recruitment suppliers. Details relating to spend are agreed per supplier and being able to compare agency spend by OS across agencies used by OS, would be prejudicial to OS and the supplier’s ability to compete competitively in the marketplace and therefore our ability to recruit people of the required skills base.

This is a qualified exemption and we are required to consider the public interest

Public Interest Test

Ordnance Survey recognises the need for transparency. However, this must be balanced against the public interest in allowing the organisation to protect its commercial information and not place itself at a disadvantage in the competitive market in which it operates.

Section 43(2) is a prejudice based exemption, and there is a public interest inherent in avoiding the harm specified. Ordnance Survey considers that the prejudice would be likely to occur and would involve an adverse effect on OS and the suppliers ability to operate in a commercially competitive market place.

7. If applicable, please confirm the end date of your current contract for permanent recruitment, if a specific end date is not available please provide the start date. Please also confirm the name(s) of the relevant permanent recruitment suppliers.

The end date for PSL is February 2020.

In relation to your request for the names of the permanent recruitment suppliers, I confirm that Ordnance Survey does hold the information however, we consider this information to be exempt from disclosure under section 43(2) of the FOIA, and it is therefore withheld, as explained in question 6 above.

8. Please confirm the categories of staff you recruit for?

We recruit staff for the following categories:

  • Finance
  • Procurement
  • Legal, Audit & Risk
  • HR
  • Customer & Marketing
  • Business Development, Strategy Management & Project Management
  • Engineering, Architecture, Digital & GI Data Production

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000.  If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Contact us via our FoI form

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner’s Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website (ico.org.uk) under ‘Report a concern’ or you may wish to call the ICO helpline on 0303 123 1113.