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Mobile phone contracts

This Freedom of Information request asks for details of our mobile phone network providers contracts.

Request for information - Ref No: FOI221081

Request

Thank you for your email of 6 May 2022, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000, set out below:

"I would like to make a Freedom of Information request; I would be grateful if you could please send me the following information with regards to the organisation’s Mobile Phones contract. 

You may have received the same request in the past and this information sent has now expired and I require an update as soon as possible for the following information

  1. Network Provider(s) - Please provide me with the network provider, if the contract is managed for example by Daisy, please state the network provider for e.g., Vodafone, O2, EE.
  2. Annual Average Spend for each contract if there is more than one contract Network 
  3. Contract Start Date  
  4. Contract Expiry Date, If the contract as expired or is rolling please state
  5. Duration of the contract- please state if the contract also includes contract    extensions for each provider.  
  6. Contract Review Date- Please can you provide me with a date when the organisation plans to review this contract
  7. Number of Connections - number of voices only devices, voice and data devices, data only devices)  
  8. The person in the organisation responsible for this particular contract. Can you send me contact name, Job title, contact number and email add?  

Please can you provide me with the latest information- If the organisations are currently out to tender, please can you also state the approx. date of the award along with the information above. If this contract was awarded within the past three months, can you please provide me with a shortlist of suppliers that bid on the contract?"

Our response

I confirm that Ordnance Survey does hold some of the information you have requested. Where the information is not held or exempt from disclosure this is stated. Taking each request in turn, I confirm the following:

1. Network Provider(s) - Please provide me with the network provider, if the contract is managed for example by Daisy, please state the network provider for e.g., Vodafone, O2, EE.

Vodafone and Orange / EE

2. Annual Average Spend for each contract if there is more than one contract Network

Orange / EE  2019-2020 £3k
Orange / EE  2020-2021 £3k
Orange / EE  2021-2022 £3k
Vodafone 2019-2020 £232k
Vodafone 2020-2021 £184k
Vodafone 2021-2022 £249k

3. Contract Start Date

Vodafone – 1/2/2020
Orange / EE – no current signed contract

4. Contract Expiry Date, If the contract as expired or is rolling please state

Vodafone – 13/1/2022 – currently rolling monthly
Orange / EE – rolling monthly

5. Duration of the contract- please state if the contract also includes contract extensions for each provider.

Vodafone – Initial 2 years with optional 1 year extension. Optional 12 month extension not yet exercised.
Orange / EE – no end date

6. Contract Review Date- Please can you provide me with a date when the organisation plans to review this contract

Vodafone – currently under review
Orange / EE – no review date set

7. Number of Connections - number of voices only devices, voice and data devices, data only devices)

  Vodafone Orange / EE
Voice only 150 24
Voice and Data 681 0
Data only 320 139

8. The person in the organisation responsible for this particular contract. Can you send me contact name, Job title, contact number and email add?

I confirm the job title for the person responsible for these contracts is the Procurement and Contracts Manager, we hold full contact details requested above but this information is exempt from disclosure under section 40(2) (personal information) of the FOI Act, as the information constitutes personal data which is not already in the public domain.    
   
Section 40(2) provides that personal data is exempt information if one of the conditions set out in section 40(3) is satisfied. In our view, disclosure of this information would breach the data protection principles contained in the General Data Protection Regulations and Data Protection Act 2018.   

In reaching this decision, we have particularly considered:   
  

  • the reasonable expectations of the employees; given their positions, Ordnance Survey considered that none of the individuals would have a reasonable expectation that their personal data would be disclosed;   
  • the consequences of disclosure; and
  • any legitimate public interest in disclosure.      

Section 40(2) is an absolute exemption and therefore not subject to the public interest test.    

However, under the duty to provide information and assistance in accordance with section 16 of FOIA, we can provide the following information which may assist you in this matter.   

You can find. out further information in relation to our procurement process and a contact form on our website.

Please can you provide me with the latest information- If the organisations are currently out to tender, please can you also state the approx. date of the award along with the information above.

Vodafone contract due for review this year. Not currently out to tender.

If this contract was awarded within the past three months, can you please provide me with a shortlist of suppliers that bid on the contract?

Not applicable.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Contact us via our FoI form

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner’s Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website (ico.org.uk) under ‘Report a concern’ or you may wish to call the ICO helpline on 0303 123 1113.