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Contractual homeworkers

This Freedom of Information request asks for the number of OS employees that are contractual homeworkers.

Request for information - Ref No: FOI221102


Thank you for your email of 31 August 2022, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000, as set out in the extract below:

“This is an information request relating to the number of staff who are contractual home workers.

Please include the following information:

  • The number of staff that currently work employed by the organisation that are contractual home workers

Please also include the following information:

  • The number of contractual home workers employed by the organisation in each of the last three financial years: 2019-20, 2020-21, 2021-22

By “the department” I mean the core department

By “contractual home workers” I mean employees who have it written into their contracts that their normal working arrangements are to work from home.”

Our response

I confirm that Ordnance Survey does hold the information you have requested, please see the table below:


Financial Year OS Headcount Contracted Homeworkers % of Workforce
People FTEs* People  FTEs*
2019 / 2020 1088 1059 251 249 23.1
2020 / 2021 1258 1229 295 293 23.4
2021 / 2022 1370 1339 305 302 22.3
As of 31/8/2022 1395 1369 304 301 21.8

*FTEs = full time equivalents

In relation to your first question, we have provided the figure for the number of staff currently employed by OS as contractual home workers as of 31 August 2022. This figure is likely to increase by the end of September from 21.8% of the workforce to approximately 30% of the workforce contracted as home workers although the exact number is yet to be determined.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000. If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
SO16 0AS

Contact us via our FoI form

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner’s Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website ( under ‘Report a concern’ or you may wish to call the ICO helpline on 0303 123 1113.