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ICT internal plans and strategy

This Freedom of Information request asks for details of our ICT strategy, organisational charts and annual plans.

Request for information - Ref No: FOI19902

Request

Thank you for your email of 28 May 2019, requesting information from Ordnance Survey in accordance with the Freedom of Information Act (FOIA) 2000, as set out in the extract below:

The ICT documents I require are the 2019 – Onwards iteration. If any of the documents are, for example 2017-2020 they will suffice, but it would be ideal to see the 2019 version of the document or the most recent update. I wish to obtain the following documents:

  1. ICT/IM&T/IS Strategy- The IT department strategy or plans;  highlights their current and future objectives.
  2. ICT Org Chart- A visual document that present the structure of the IT department. If possible, please include name and job titles. If this can’t be sent, please consider a version with just the job titles, and the names and any other sensitive information redacted.
  3. ICT Annual or Business Plan- An annual update on the progress of working according to the ICT strategy / a document that highlights specific goals that you are working towards within your ICT department.
  4. ICT Capital Programme/budget- A document that shows financial budget regarding current and future ICT projects or goals.

Our response

I confirm that Ordnance Survey does hold some of the information you have requested.  Where the information is not held or exempt from disclosure this is stated.  Taking each request in turn, I confirm the following:

1.      ICT/IM&T/IS Strategy

I can confirm that Ordnance Survey does not hold the information you have requested, there is no single document which covers the ICT 2019 Strategy.

However, under the duty to provide information and assistance in accordance with section 16 of the FOIA, we can provide the following information which may assist you in this matter.

Please see the our multi-year plan (PDF) which highlights engineering's current and future objectives (2019 to 2023).

2.      ICT Org Chart

I can confirm that Ordnance Survey does hold this information and I am pleased to provide you with the organisational structure (PDF) chart for Engineering.

This structure chart refers to job titles only, the names are held by Ordnance Survey but are exempt from disclosure under section 40(2) (personal information) of the FOI Act, as the information constitutes personal data.

Section 40(2) provides that personal data is exempt information if one of the conditions set out in section 40(3) is satisfied. In our view, disclosure of this information would breach the data protection principles contained in the General Data Protection Regulations and Data Protection Act 2018. In reaching this decision, we have particularly considered:

  • the reasonable expectations of the employees; given their positions, Ordnance Survey considered that none of the individuals would have a reasonable expectation that their personal data would be disclosed;
  • the consequences of disclosure; and
  • any legitimate public interest in disclosure.

Section 40(2) is an absolute exemption and therefore not subject to the public interest test.

3.      ICT Annual or Business Plan

I can confirm that Ordnance Survey does not hold the information you have requested, there is no single document which covers the ICT Annual or Business Plan.

However, under the duty to provide information and assistance in accordance with section 16 of the FOIA, we can provide the following information which may assist you in this matter.

Please see the extract of the wider Annual Plan (PDF) which details the specific goals the Engineering department is working towards for 2019/20.

4.      ICT Capital Programme/budget

I confirm Ordnance Survey does hold this information, the 2019/20 annual capital investment budget for Engineering Infrastructure and Security projects is £2435K.

Ordnance Survey do hold capital budget information in further detail however, we consider it to be exempt from disclosure under section 43(2) of the FOIA.

Under section 43(2) of the FOIA, information is exempt if its disclosure would, or would be likely to, prejudice the commercial interests of any person. By providing this information it provides an indication of where the business is looking to strategically move and may provide competing companies with an advantage over us if they are aware of our budget and pricing mechanisms when negotiating on contracts and procurement.  This information is not already in the public domain and is not information which will be reported externally.

This is a qualified exemption and we are required to consider the public interest.

Public Interest Test

Ordnance Survey recognises the need for transparency.  However, this must be balanced against the public interest in allowing the organisation to protect its commercial information and not place itself at a disadvantage in the competitive market in which it operates.  Section 43(2) is a prejudice-based exemption, and there is a public interest inherent in avoiding the harm specified.  Ordnance Survey considers that the prejudice would be likely to occur and would be likely to have a negative impact on our commercial performance therefore we are satisfied that there is a greater public interest in withholding the information under this exemption.

Internal review

Your enquiry has been processed according to the Freedom of Information Act (FOIA) 2000.  If you are unhappy with our response, you may request an internal review with our Internal Review Officer by contacting them, within two months of receipt of our final response to your Freedom of Information (FOI) request, as follows:

Internal Review Officer
Customer Service Centre
Ordnance Survey
Adanac Drive
Southampton
SO16 0AS

Contact us via our FoI form

Please include the reference number above. You may request an internal review where you believe Ordnance Survey has:

  • Failed to respond to your request within the time limits (normally 20 working days)
  • Failed to tell you whether or not we hold the information
  • Failed to provide the information you have requested
  • Failed to explain the reasons for refusing a request
  • Failed to correctly apply an exemption or exception

The Internal Review Officer will not have been involved in the original decision. They will conduct an independent internal review and will inform you of the outcome of the review normally within 20 working days, but exceptionally within 40 working days, in line with the Information Commissioner’s guidance.

The Internal Review Officer will either: uphold the original decision, provide an additional explanation of the exemption/s applied or release further information, if it is considered appropriate to do so.

Appeal to Information Commissioner›s Office (ICO)
If, following the outcome of the internal review you remain unhappy with our response, you may raise an appeal, within three months of receiving our response, with the Information Commissioner’s Office.

Further information can be found on the ICO website (ico.org.uk) under ‘Report a concern’ or you may wish to call the ICO helpline on 0303 123 1113.